Head Of Professional Services

Acuro Associates Ltd; Ringway; Remote; GBP 76,000 - 90,000; Full time

Job summary

A leading technology consultancy is seeking an experienced Head of Professional Services to lead a multidisciplinary team delivering large-scale digital transformation solutions. The ideal candidate will have a proven track record in managing consulting teams, possess strong commercial acumen, and a passion for people development. This role offers a competitive salary and requires the ability to travel across the UK as needed.

Qualifications

• Demonstrable experience leading a professional services or consulting team through growth and change.
• Strong understanding of business processes and digital transformation challenges across industries.
• Proven success in driving profitability, utilisation, and customer satisfaction metrics.
• Excellent stakeholder management and influencing skills at all levels.
• Strong project and resource management skills.
• Commercially savvy, with experience in scoping, budgeting, and resource planning.
• A collaborative, confident leader who inspires others.
• Willingness to travel across the UK as needed.

Responsibilities

• Lead, mentor, and grow a multidisciplinary consulting team.
• Oversee the successful delivery of customer engagements.
• Shape how consulting services are delivered.

Skills

ERP / Professional Services Management

Project Management

P&L Management

Job description

Head of Professional Services

Location: Home Based - UK

Salary up to £90,000 plus bonus

Skills: ERP / Professional Services Management, Project Management, P&L

Overview

We're looking to recruit a Head of Professional Services for a leading technology consultancy that delivers large-scale digital transformation and enterprise solutions across both public and private sectors.

As Head of Professional Services, you'll lead, mentor, and grow a multidisciplinary consulting team - including Application Specialists, Technical Consultants and Project Managers. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals.

This is an excellent opportunity for an experienced leader with a proven track record in managing or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence.

You’ll play a pivotal role in shaping how consulting services are delivered – developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively.

Qualifications

• Demonstrable experience leading a professional services or consulting team through growth and change.
• Strong understanding of business processes and digital transformation challenges across industries.
• Proven success in driving profitability, utilisation, and customer satisfaction metrics.
• Excellent stakeholder management and influencing skills at all levels.
• Strong project and resource management skills, with the ability to manage competing priorities.
• Commercially savvy, with experience in scoping, budgeting, and resource planning.
• A collaborative, confident leader who inspires others and leads by example.
• Willingness to travel across the UK as needed.