Head of Professional Services

Acuro Associates Ltd; Manchester; Remote; GBP 76,000 - 90,000; Full time

Job summary

A leading technology consultancy based in the UK is seeking a Head of Professional Services to lead and grow a multidisciplinary team. You will ensure the successful delivery of engagements and focus on developing people and methodologies. The ideal candidate has extensive experience in professional services management, project management skills, and a proven track record in driving profitability and customer satisfaction.

Benefits

Bonus structure

Home based flexibility

Qualifications

• Demonstrable experience leading a professional services or consulting team through growth and change.
• Strong understanding of business processes and digital transformation challenges across industries.
• Proven success in driving profitability, utilisation, and customer satisfaction metrics.

Responsibilities

• Lead, mentor, and grow a multidisciplinary consulting team.
• Oversee the successful delivery of customer engagements.
• Shape how consulting services are delivered and ensure innovation.

Skills

ERP / Professional Services Management

Project Management

P&L Management

Stakeholder Management

Resource Management

Job description

Head of Professional Services

Home Based - UK

Salary up to 90,000 plus bonus

Skills: ERP / Professional Services Management, Project Management, P&L

We're looking to recruit a Head of Professional Services for a a leading technology consultancy that delivers large-scale digital transformation and enterprise solutions across both public and private sectors.

As Head of Professional Services, you'll lead, mentor, and grow a multidisciplinary consulting team - including Application Specialists Technical Consultants and Project Managers. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals.

This is an excellent opportunity for an experienced leader with a proven track record in managing or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence.

You will play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively.

Essential skills and experience include:

• Demonstrable experience leading a professional services or consulting team through growth and change.
• Strong understanding of business processes and digital transformation challenges across industries.
• Proven success in driving profitability, utilisation, and customer satisfaction metrics.
• Excellent stakeholder management and influencing skills at all levels.
• Strong project and resource management skills, with the ability to manage competing priorities.
• Commercially savvy, with experience in scoping, budgeting, and resource planning.
• A collaborative, confident leader who inspires others and leads by example.
• Willingness to travel across the UK as needed.