Head of Product - Field

Kraken Digital Asset Exchange; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology company in energy is seeking a Product Leader to shape product strategy and lead a team within the organization. The ideal candidate will have a proven track record in product management, strong strategic vision, and familiarity with the energy sector. The role involves defining the product roadmap and engaging with stakeholders to deliver innovative solutions that enhance customer experiences in a rapidly transforming industry.

Benefits

Great Place to Work certification

Supportive work environment

Career development opportunities

Qualifications

• Proven track record in product leadership, ideally in Enterprise or B2B SaaS.
• Strong strategic and vision-setting skills.
• Deep familiarity with product management frameworks and agile development cycles.
• Excellent stakeholder management and communication skills.
• Comfort working in fast-moving environments.
• Knowledge in energy utilities operations is a plus.

Responsibilities

• Shape and lead product strategy and GTM.
• Grow a team of product leaders in a product-led culture.
• Define and refine platform vision and strategic roadmap.
• Identify client pain points and translate them into product opportunities.
• Monitor key metrics and use insights for improvements.
• Conduct market research in field service and energy technology.

Skills

Product leadership

Stakeholder management

Agile methodologies

User-centred design

Curiosity

Fluency in English

Curiosity

Empathy

Job description

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

What you\'ll do

• Play a key leadership role in shaping Field’s product strategy and GTM
• Lead, inspire, and grow a team of product leaders responsible for different capabilities and value streams within Kraken Field, setting standards and mentoring in a product-led culture
• Define and continually refine the platform vision, anticipating client needs and future-proofing functionality
• Establish and manage a strategic product roadmap and KPIs, prioritising features, enhancements, and fixes in collaboration with engineering, operations, client delivery, and customers
• Partner with senior stakeholders and clients to identify pain points and translate them into product opportunities, owning the end-to-end delivery cycle
• Define, monitor, and analyse key metrics and performance indicators, using insights to guide iterative improvements
• Champion product management excellence across Kraken Technologies, evangelising agile methodologies, user-centred design, and customer-first thinking
• Conduct market research, track trends in field service and energy technology, and embed learnings into future product innovation

What you\'ll have

• Proven track record in product leadership, ideally in Enterprise or B2B SaaS (experience in Field Services or Utilities strongly preferred)
• Strong strategic and vision-setting skills with the ability to align product direction to business goals and customer needs
• Deep familiarity with product management frameworks, agile development cycles, data-driven decision-making, and user-centred design
• Excellent stakeholder management and communication skills, able to translate between technical and commercial audiences
• Comfort working in fast-moving, ambiguous environments such as start-ups or scale-ups
• Curiosity, empathy, and active listening skills, with the ability to gather insights from across the organisation to shape product direction
• Fluency in English (additional European languages, e.g. French, German, Spanish, advantageous but not required)
• Knowledge or experience in energy utilities operations, EV deployments, heat pump servicing, smart meter logistics, or related domains - an advantage

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [e-mail] and we\'ll do what we can to customise your interview process for comfort and maximum magic!

Our equal opportunity commitment: Kraken does not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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