Head of Product

Givestar; Greater London; Hybrid; GBP 100,000 - 180,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Givestar is seeking its first Head of Product to drive a charity-focused platform used by charities, event partners, fundraisers and donors. You will shape the product direction, own the journey from discovery to release, and collaborate closely with engineering and design to turn ideas into software people use.

The role is UK-based with a global roadmap as we grow across the UK and US, building the product function and scaling the team. You’ll balance needs across user groups and markets.

Qualifications

• Experience leading product teams in SaaS or complex software.
• Experience in B2B2C, marketplace or network products.
• Experience scaling a company from Series A towards Series B.
• Ability to translate customer insights into product decisions.
• Strong collaboration with engineering and design.
• Hiring and developing product managers is a plus.
• Experience managing a small engineering or delivery team is a plus.
• Experience in fundraising, fintech, events or mission-driven platforms is a bonus.

Responsibilities

• Own the product journey from discovery through release with clear direction.
• Turn customer and commercial needs into a prioritized roadmap.
• Balance opportunities across the UK and US.
• Lead decisions across charity, event partner, fundraiser and donor experiences.
• Stay close to customers using feedback and data to guide decisions.
• Work with engineering and design from discovery to launch to keep delivery moving.
• Set clear product goals and decide what comes next after launch.
• Shape how the product function scales and keep teams connected.

Job description

We're hiring our first Head of Product to lead a platform used by charities, event partners, fundraisers and donors.

You'll shape the product direction, own the journey from discovery to release and work closely with engineering and design to turn ideas into software people use. That means understanding how our different users depend on one another and balancing their needs with commercial opportunities and technical capacity.

The role is based in the UK, with responsibility for a global roadmap as we grow across the UK and US. You'll also help shape how product works at givestar and build the product function as we scale.

• Own the product journey from discovery through to release, setting a clear direction and explaining what we're building and why.

• Turn customer, commercial and technical needs into clear priorities and a roadmap the team can deliver.

• Balance opportunities across the UK and US.

• Lead product decisions across the charity, event partner, fundraiser and donor experiences, making sure they work well together.

• Stay close to customers and use their feedback, product usage and performance data to guide decisions.

• Work closely with engineering and design from early discovery through to launch, making decisions that keep delivery moving.

• Set clear product goals and use what we learn after launch to decide what comes next.

• Shape how the product function works as we scale, keeping teams connected and coaching the people around you.

Hybrid Working

Experience taking significant product work from idea through to production, with ownership across the full journey. Experience with B2B2C, marketplace or network products where different user groups depend on one another. Product leadership experience in SaaS or similarly complex software, balancing product depth, integrations and focus. Experience in a business scaling from Series A towards Series B, including building and scaling the product function. A track record of using customer insight to guide product decisions. Experience working closely and effectively with engineering and design teams. Strong prioritisation skills and good judgement when opportunities exceed the team's capacity. Helpful, but not essential: Experience hiring, managing and developing Product Managers. Experience managing a small engineering or delivery team. Experience in fundraising, fintech, events or another mission-driven platform.