Head of Private Capital Operations

Michael Page; Glasgow; On-site; GBP 110,000 - 140,000; Full time

Job summary

A leading financial services firm in Glasgow is seeking a Head of Private Capital Operations to lead their Client Delivery teams. This role requires a skilled professional with a solid background in private capital operations, ensuring compliance with standards and managing client relationships. The ideal candidate will possess strong leadership, stakeholder management, and risk management skills, as well as a proven ability to inspire teams through change. Competitive salary is offered, ranging from £110,000 to £140,000 per annum.

Qualifications

• Demonstrable experience leading large teams in the private capital sector.
• Proven track record in servicing Private Capital Structures across various asset classes.
• Strong understanding of the valuation process for complex financial instruments.

Responsibilities

• Lead UK Private Capital and Loan Solutions Client Delivery teams.
• Oversee daily client servicing and ensure compliance with standards.
• Develop and motivate staff while managing recruitment and performance.

Skills

Leadership

Stakeholder management

Change management

Client focus

Risk management

Communication

Planning and organization

Education

Professional Accounting Qualification (ACCA/ICAEW or equivalent)

Job description

The Head of Private Capital Operations leads client delivery across Private Capital Fund Accounting, Administration, and Alternatives Loan Solutions, ensuring coordination with local, Channel Islands, and global teams. Acting as a senior leader, they are responsible for shaping and executing the UK growth strategy, overseeing day-to-day client deliverables, and aligning operations with the broader Private Capital model.

Client Details

The organisation is a well-established entity operating within the banking and financial services sector. They are a well known European Bank with a strong reputation for delivering high-quality services to their clients. A leading European financial institution with a global presence in over 65 countries, employing approximately 190,000 people. The organization operates across Retail & Personal Banking, Investment & Protection Services, and Corporate & Institutional Banking.

Business Area

The Securities Services division provides global custody and asset servicing solutions for institutional clients, corporates, and issuers. With offices in over 35 locations, it combines extensive market coverage with local expertise.

Purpose & Culture

The company is committed to supporting a responsible and sustainable economy, upholding high ethical standards, and fostering an inclusive, growth-oriented workplace.

Private Capital Focus

The UK Private Capital business is a strategic growth area comprising:

• Fund Accounting & Administration: Supporting funds domiciled in the UK, Luxembourg, and Channel Islands.
• Loan Solutions: Providing administration and collateral services for Private, Infrastructure, and Real Estate Debt investments.

Description

Head of Private Capital Operations:

The role leads the UK Private Capital and Loan Solutions Client Delivery teams, overseeing day-to-day client servicing and acting as a senior escalation point. It ensures fund structures comply with legal, regulatory, and accounting standards while maintaining services in line with client KPIs, SLAs, and contracts. The position drives operational excellence and process standardization through collaboration with global teams, system automation, and continuous improvement initiatives. A strong focus is placed on risk management, business continuity, and embedding a robust control culture within the department.

Team leadership involves developing and motivating staff, ensuring effective resource planning, fostering professional growth, and embedding succession planning. The role promotes inclusivity, accountability, and adherence to HR policies, while overseeing recruitment, onboarding, and performance management to build a high-performing, engaged workforce.

Strategically, the position contributes to business growth by working closely with global and local teams to align operations with client, market, and regulatory demands. It supports innovation and profitability through efficient, risk-managed service delivery. Strong stakeholder management is required, including collaboration with fund sponsors, auditors, regulators, and internal partners, as well as participation in new business initiatives and client relationship management.

In terms of financial oversight, the role ensures budget compliance, cost efficiency, and accurate resource allocation. It develops management information (MI) to support key decisions and regularly reviews profitability with relevant teams. Conduct governance and compliance are integral responsibilities-ensuring ethical behavior, effective risk mitigation, and staff awareness through training and leadership.

Overall, this position combines operational leadership, strategic collaboration, risk management, and people development to deliver high-quality, compliant, and client-focused private capital services that align with the firm's global operating model and long-term growth objectives.

Profile

Essential Requirements - Head of Private Capital Operations

• Must have held a similar role to the one described in the Head of Private Capital Operations role specification
• Demonstrable experience leading large teams of technical experts preferably within private capital
• Proven track record in servicing Private Capital Structures across a broad range of asset classes
• A thorough detailed knowledge of various Private Capital fund structures and the administration and accounting required as well as a strong understanding of the valuation process for complex financial instruments and the economics involved in transactions involving these
• In-depth knowledge of industry recommended standards (e.g. BVCA, ILPA, IPEV) and how they are applied in practise
• First class stakeholder management skills with the ability to connect with all levels of stakeholders internally and externally
• Proven leader & change agent with the ability to inspire, motivate and engage teams through transformational change
• Strong track record in operations and controls
• Client focus & results driven
• Strong written and verbal communication (internal and external)
• Strong Planning & organising inclusive of project management/sponsorship experience
• Professional Accounting Qualification (ACCA/ICAEW or equivalent) would be an advantage, although not essential

Job Offer

• Head of Private Capital Operations role, permanent position
• Competitive salary ranging from 110,000 to 140,000 per annum.
• Permanent position offering job stability and career growth opportunities.
• Located in the vibrant city of Glasgow with excellent transport links.
• Opportunity to work in a respected organisation within the banking industry.
• Collaborative and professional working environment.

If you are an experienced leader in private capital and are eager to make an impact in the property sector, we encourage you to apply today.