Head of PR and Communications

Modulr; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A fintech company in the City of Westminster is seeking a Head of PR & Communications to define and execute its communications strategy. The role involves developing global PR strategies, internal communications, and thought leadership content. Candidates should have a strong background in media relations, exceptional writing skills, and experience in fast-paced environments. The ideal candidate will thrive in shaping the company’s narrative as it scales. Benefits include flexible spending, wellness support, and substantial annual leave.

Benefits

Bonus - annual discretionary

Flexible benefits - £1000 spend

Wellbeing app access

33 days annual leave

Learning opportunities

Company-wide events

Bike to work / E-bike scheme

Qualifications

• Proven experience in PR, external communications or media relations, ideally in fintech.
• Strong relationships with business, finance, and technology journalists.
• Exceptional writing, editing, and storytelling abilities.
• Ability to work cross-functionally and build trusted relationships.

Responsibilities

• Develop and execute Modulr's global PR strategy.
• Build and nurture strong media relationships.
• Own thought leadership materials and content.
• Build and lead internal communications strategy.

Skills

Experience in PR

External communications

Media relations

Exceptional writing and editing

Relationship building

Strategic thinking

Creative execution

Job description

As our Head of PR & Communications, you'll define and execute Modulr's external and internal communications strategy. This is a highly strategic and hands‑on role, responsible for shaping how Modulr positions itself in the market, how we communicate with our customers, partners and media, and how we keep our people informed, engaged and aligned as we scale. You will work closely with all teams across Modulr to ensure we tell a cohesive, compelling story internally and externally.

External PR & Media Relations

• Develop and execute Modulr's global PR strategy.
• Build and nurture strong relationships with business, finance, technology and trade media.
• Proactively secure high-impact coverage that positions Modulr as a category leader.
• Identify and develop compelling story angles around industry trends, customer impact, product innovation and corporate milestones.
• Manage PR agencies to deliver consistent, measurable output.

Thought Leadership & External Content

• Own Modulr's thought leadership agenda across op‑eds, reports, commentary, whitepapers and executive insights.
• Draft high‑quality communication materials including press releases, messaging frameworks, briefing documents and speeches.
• Simplify complex topics (payments infrastructure, regulation, compliance) into clear, engaging narratives.
• Enhance the visibility of Modulr's executives through speaking opportunities, media interviews, award submissions and social presence.

Internal Communications

• Build and lead Modulr's internal communications strategy to ensure employees are informed, engaged and aligned with company goals.
• Partner with the People & Culture team to support organisational updates, employer brand, cultural initiatives and change communications.
• Manage internal channels: all‑company updates, leadership communications, internal newsletters, intranet content, townhalls and cross-company announcements.
• Reinforce Modulr's strategy, mission and values through consistent, transparent messaging.
• Provide guidance to leaders on effective communication during growth, transformation or sensitive periods.
• Ensure internal and external messaging work together to strengthen Modulr's identity and culture.

Who You Are

You are a high‑performing communicator who thrives in fast‑moving, scaling environments. You bring a blend of strategic thinking, creativity and flawless execution - and you're energised by the opportunity to shape the voice of a growing fintech leader.

• Proven experience in PR, external communications or media relations, ideally in fintech, financial services or B2B tech.
• Demonstrable experience delivering high‑impact media coverage and shaping corporate narratives.Strong relationships with technology, business and finance journalists.
• Exceptional writing, editing and storytelling abilities.
• Experience supporting executives with both external engagements and internal communication needs.
• Ability to work cross‑functionally and build trusted relationships across teams.
• High levels of ownership, initiative and comfort in ambiguity.
• A curious mindset and drive to explore how AI can make a real difference.

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses - from SMEs to enterprise - across the UK and Europe to efficiently pay‑in, collect, and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

Benefits

• Bonus - annual discretionary bonus paid in May, based on company and individual performance.
• Flexible benefits – £1000 to spend on benefits including private medical insurance, gym membership, dental, etc.
• Wellbeing app – access to therapy, coaching, counselling and mindfulness sessions with company‑funded hours.
• Holidays – 33 days annual leave (including bank holidays) plus your birthday off.
• Learning opportunities – including ModStart onboarding and continuous development support.
• Company‑wide events – engage and collaborate with colleagues across the business.
• Bike to work / E‑bike scheme.

Inclusion

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it's the right thing for our people, our business, and the community we operate in.