Head of PMO

System C; Nottingham; On-site; GBP 90,000 - 125,000; Full time

Job summary

System C is seeking a Head of PMO to lead the Professional Services Portfolio Management Office and embed strong governance, insight and delivery performance across our projects.

You will standardise processes, drive transformation and partner with senior leaders to improve outcomes for customers and the business. This role demands strategic thinking balanced with hands-on delivery leadership.

Qualifications

• Proven leadership of a PMO or portfolio function.

Responsibilities

• Establish common portfolio reporting, governance and control standards.
• Improve project, financial, resource and delivery data quality.
• Standardise project controls including milestones, RAID management, dependencies and change.
• Build clear ownership and accountability across delivery teams.
• Create trusted portfolio reporting for senior stakeholders.
• Lead portfolio governance, assurance and review practices.
• Provide insight into portfolio health, risks and delivery confidence.
• Challenge forecasts, capacity constraints and delivery performance.
• Strengthen oversight of dependencies, risks and change activity.
• Support leaders with evidence-based decision making.
• Define and deliver the PMO maturity roadmap.
• Develop predictive portfolio insight and better benefit measurement.
• Drive continuous improvement through automation and improved information flows.
• Use portfolio trends and lessons learned to enhance delivery effectiveness.

Skills

Strategic leadership

Governance

Stakeholder management

PMO management

Delivery performance

Portfolio prioritisation

Risk & dependency management

Operational execution

Tools

Power BI

Excel

PSA/PPM tools

Jira

Confluence

Precursive

OpenAir

MS Project

Job description

Description

Lead the future of portfolio delivery. Improve governance. Drive transformation.

At System C, we deliver technology that helps connect and transform health and care outcomes. As we continue to grow and evolve, we are looking for an experienced Head of PMO to lead our Professional Services Portfolio Management Office and establish it as a trusted, high-performing function that strengthens governance, insight and delivery performance.

This is a leadership role with a clear mandate: Standardise, Govern, Transform.

You will work closely with senior leaders while remaining connected to the operational realities of project delivery. You will create consistency across our portfolio, increase confidence in the information used for decision-making and evolve the PMO into a strategic capability that improves outcomes for customers and the business.

What You'll Be Doing

Establish the Foundations

• Define common portfolio reporting, governance and control standards
• Improve project, financial, resource and delivery data quality
• Standardise project controls including milestones, RAID management, dependencies and change
• Build clear ownership and accountability across delivery teams
• Create trusted portfolio reporting for senior stakeholders

Manage the Portfolio

• Lead portfolio governance, assurance and review practices
• Provide insight into portfolio health, risks and delivery confidence
• Challenge forecasts, capacity constraints and delivery performance
• Strengthen oversight of dependencies, risks and change activity
• Support leaders with clear recommendations and evidence-based decision making

Transform Portfolio Outcomes

• Define and deliver the PMO maturity roadmap
• Develop more predictive and forward-looking portfolio insight
• Improve prioritisation, benefits measurement and decision support
• Drive continuous improvement through automation, tooling and improved information flows
• Use portfolio trends and lessons learned to enhance delivery effectiveness

What We're Looking For

• Proven leadership of a PMO, portfolio office or equivalent delivery function
• Experience managing complex project and programme portfolios
• Strong governance, assurance and project control expertise
• Confidence working with senior stakeholders and influencing decisions
• Excellent people leadership and capability development skills
• Experience with portfolio financials, capacity planning, risks and dependencies
• Ability to balance strategic thinking with operational execution

Experience with Power BI, advanced Excel, PSA/PPM tools, Jira, Confluence, Precursive, OpenAir or MS Project would be beneficial, although the ability to establish robust information disciplines is more important than knowledge of any specific platform.

Why System C?

We are a collaborative organisation where people are encouraged to learn, grow and make an impact. We value teamwork, continuous improvement, accountability and integrity. We invest in professional development, support flexible benefits and create opportunities for people to bring their best selves to work every day.

If you are ready to lead change, improve delivery outcomes and build a PMO that enables long-term success,

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.