Head of Performance & Operations Excellence

AXA Group; Redhill; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global insurance company is seeking a Head of Performance to enhance operational efficiency. This pivotal role, based in Redhill, offers a hybrid work schedule and requires strong analytical and communication skills. Responsibilities include workforce planning, performance monitoring, cost containment, and supplier management. The position calls for a proven track record in team leadership and strategic planning, alongside a commitment to continuous improvement in services. The ideal candidate will thrive in a collaborative environment and drive sustainable change within the organization.

Benefits

Attractive compensation

Professional development opportunities

Diverse work culture

Qualifications

• Demonstrable experience of lean process and agile approach.
• Solid organizational skills including attention to detail.
• Proven ability to collaborate across multi-disciplinary teams.
• Proven experience in budget management.

Responsibilities

• Analyse staffing needs to ensure adequate coverage.
• Evaluate team performance by tracking key performance indicators.
• Create and present comprehensive reports on KPIs.
• Assess and select suppliers based on quality and cost.

Skills

Lean process

Agile approach

Analytical skills

Strong organizational skills

Team leadership

Job description

A leading global insurance company is seeking a Head of Performance to enhance operational efficiency. This pivotal role, based in Redhill, offers a hybrid work schedule and requires strong analytical and communication skills. Responsibilities include workforce planning, performance monitoring, cost containment, and supplier management. The position calls for a proven track record in team leadership and strategic planning, alongside a commitment to continuous improvement in services. The ideal candidate will thrive in a collaborative environment and drive sustainable change within the organization.