Head of Performance Delivery | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading NHS Trust in Manchester is seeking a Head of Performance Delivery to lead and oversee the performance of clinical and support services. The role includes ensuring effective performance management systems are in place, leading service improvement initiatives, and contributing to the annual business planning process. The ideal candidate should have proven leadership experience and strong analytical skills. This position offers the opportunity to make a significant impact in healthcare delivery.

Qualifications

• Proven leadership experience in operational performance.
• Strong analytical and problem-solving skills.
• Experience in monitoring and reporting performance against metrics.

Responsibilities

• Lead on performance delivery and oversight for clinical services.
• Implement delivery oversight framework and monitor performance.
• Contribute to annual business planning and ensure realistic plans.

Job description

The Head of Performance Delivery will support the Director and Deputy Director of Performance and Operations and the Clinical Group Senior Leadership Team to lead on matters relating to the operational performance delivery and oversight of the clinical and support services. Working to the Clinical Group Director of Performance and Operations, they will advise on all performance matters to drive through the delivery of ambitious plans to continually improve performance within the Clinical Group. As a key member of the Clinical Group leadership team, they lead the delivery oversight framework and performance delivery against plan for all services within the Clinical Group.

The post holder will be responsible for ensuring effective systems, processes and performance management arrangements are in place to deliver high standards of performance and quality of patient services. This includes supporting managers to ensure there are effective day to day operational performance systems in place at all levels of the Clinical Group. The post holder will provide strong visible leadership within the Clinical Group in support of the Director of Performance & Operations, driving service improvement and transformation across the hospital, promoting a culture of values‑led compassionate leadership.

Performance and Delivery Oversight

• Acting as the Clinical Group lead for the implementation and continuous development of the Delivery Oversight Framework, working to ensure effective delivery oversight systems and controls are in place at all levels of the Clinical Group enabling risk to be assessed.
• Responsible for monitoring performance of all services within the clinical group against the agreed business plan and NHS constitutional standards.
• Take responsibility for ensuring the delivery of routine performance reporting, oversight and governance for the Clinical Group SLT and Trust Executive team as required, working with the central performance team to streamline efforts and reduce duplication of reporting.
• Ensure predictive and proactive performance management is in place, using data to anticipate and to elevate both opportunities and problems in service delivery.
• Drive delivery of operational standards in service delivery within the agreed resources, particularly existing and any new national frameworks and approaches, in line with the agreed annual business plan and under the direction of the Director of Operations and Performance.
• Contribute to the annual business planning process, ensuring realistic and achievable plans are developed to support the Clinical Group strategy.

About MFT

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high‑quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

• To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

This advert closes on Monday 10 Nov 2025