Head of Patient Contracts

Royal Hospital for Neuro-disability; Greater London; Sur place; GBP 75 000 - 88 000; Plein temps

Avantages offerts par ce poste

Generous annual leave

Counselling & therapy support

On-site wellbeing programs

Early wage access (draw down)

Cycle2Work

Résumé du poste

Royal Hospital for Neuro-disability in London is seeking a Head of Patient Contracts to lead complex negotiations and strategic contracting with NHS bodies and funders. The role focuses on shaping commissioning strategies, securing sustainable funding, and building senior-level relationships across health systems.

You will report to the Chief Services Officer, influence decisions, and work with finance and clinical teams to ensure funding ahead of patient admission.

Qualifications

• Substantial senior-level experience of complex commercial negotiations and funding disputes.
• Strong knowledge of NHS and local authority commissioning and funding arrangements, including Continuing Healthcare.
• Exceptional negotiation, influencing and interpersonal skills at senior level.

Responsabilités

• Developing and leading RHN's commissioning and patient contracting strategy.
• Leading complex negotiations, fee reviews, contract renewals and resolution of funding disputes.
• Building strong, collaborative relationships with ICBs, NHS England, Local Authorities and other funders.
• Securing sustainable funding arrangements reflecting the specialist nature of RHN services.
• Advise RHN leadership on commissioning changes, commercial risks and contractual implications of service developments.
• Work with Finance and clinical teams to strengthen income assurance and funding ahead of patient admission.
• Lead and develop the Contract Management function with oversight of contract performance and risk.

Connaissances

Senior-level experience

NHS commissioning

Contract negotiations

Description du poste

Full-time | Permanent | Putney, South West London

£75,000 to £88,000 per annum

Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.

We have a fantastic opportunity for an exceptional commercial and contracting leader to take on the role ofHead of Patient Contracts at the RHN.

This is a significant opportunity to shape our approach to patient contracting and commissioning, strengthen our relationships with NHS and other funding partners, and help secure the long-term financial sustainability of our specialist services.

Reporting directly to the Chief Services Officer, you will provide strategic and commercial leadership for RHN's patient contracts and funding arrangements.

You will lead complex, high-value negotiations, develop trusted relationships with commissioners and ensure that contractual arrangements reflect the complexity and cost of the specialist care we provide.

This is a highly visible, relationship-led role requiring commercial judgement, strategic thinking and exceptional communication skills. You will work closely with our Executive, Finance, clinical and operational teams to influence decisions and shape RHN's future commissioning and contracting strategy.

Key responsibilities:

• Developing and leading RHN's commissioning and patient contracting strategy.
• Leading complex negotiations, fee reviews, contract renewals and the resolution of funding disputes.
• Building strong, collaborative relationships with ICBs, NHS England, local authorities and other funders.
• Securing sustainable funding arrangements that reflect the specialist and complex nature of our services.
• Advise RHN leadership on commissioning changes, commercial risks, strategic options and the contractual and financial implications of service developments.
• Working collaboratively with Finance and clinical colleagues to strengthen income assurance and ensure funding is agreed ahead of patient admission.
• Leading and developing the Contract Management function, ensuring effective oversight of contract performance and risk.

You will have:

• Substantial senior-level experience of complex commercial negotiations, contract renewals and resolving challenging contractual or funding disputes.
• Strong knowledge of NHS and local authority commissioning and funding arrangements, including Continuing Healthcare.
• Exceptional negotiation, influencing and interpersonal skills, with the ability to build trusted relationships at senior level.
• Strong commercial and financial judgement, with experience managing risk and supporting strategic decision-making.
• The confidence to represent RHN credibly and constructively in challenging discussions.
• Experience leading and developing people and contributing to organisational strategy.

Why the Royal Hospital for Neuro-disability is a great place to work:

• Generous Annual Leave entitlement
• Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
• Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK's only hospital with its own kiln)!
• Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
• Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
• Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women's network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce - most recently we had a South East Asian celebration.
• More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.