Head of Operations - Retail Logistics

Page Personnel; Coventry; On-site; GBP 80,000 - 90,000; Full time

Job summary

A prominent logistics company in Coventry is seeking a Head of Operations to oversee logistics operations across the UK and US. The ideal candidate will have proven expertise in retail logistics and strong leadership skills to manage and motivate teams effectively. Responsibilities include developing 3PL relationships, monitoring operational data for improvements, and managing budgets. A competitive salary between £80,000 and £90,000 per annum is offered for this crucial role.

Qualifications

• Proven expertise in Retail Logistics serving direct to retail and ecom channels in the UK and US.
• Strong leadership skills with effective team management capabilities.
• Experience developing performance within teams and 3PLs.

Responsibilities

• Oversee and manage logistics operations across the UK and US.
• Develop and monitor 3PL relationships to enhance network performance.
• Lead and mentor logistics teams to meet objectives.

Skills

Leadership skills

Retail logistics experience

Supply Chain data analysis

Team management

Global logistics network building

Job description

About Our Client

The company is a well-established organisation within their sector supplying into both retail and ecom channels, with a strong reputation for delivering quality products to its customers.

Job Description

As the Head of Operations you will,

• Oversee and manage all logistics operations across the UK and US to ensure efficient processes and cost‑effective practices. The focus will be on warehouse and freight services levels and cost.
• Develop current 3PL relationships and performance, as well as identifying new 3PLs to support the global network.
• Collaborate with various teams to streamline supply chain and inventory management.
• Monitor and analyse operational data (WMS & TMS) to identify areas for improvement.
• Lead and mentor the logistics team to achieve objectives and goals.
• Manage budgets and resources effectively to achieve financial targets, building investment cases for growth where required.

The Successful Applicant

A successful Head of Operations should have:

• Proven expertise in the Retail Logistics serving direct to retail as well as ecom channels in the UK and US.
• Strong leadership skills and the ability to manage and motivate teams effectively.
• Demonstrated experience in developing performance within your teams as well as 3PLs.
• Proven in the use of Supply Chain data (WMS & TMS) to identify opportunities.
• Ability to demonstrate how to build a global logistics network whilst controlling costs and service.
• A results‑driven approach with a focus on continuous improvement.

What's on Offer

Competitive salary between £80,000 and £90,000 per annum