Head of Operations – People Solutions Growth

Lockton; City Of London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading global insurance and risk management firm in London seeks a Head of Operations for a full-time permanent role. You will support operational strategy and maximize efficiency within the people solutions team. The ideal candidate has a wealth of experience at a director level and exceptional skills in managing change. This position offers a hybrid work model and significant responsibility in driving improvements and maintaining compliance.

Qualifications

• Significant experience in a Director-level position.
• Demonstrated success in managing operations and systems.

Responsibilities

• Maximise efficiency of current systems & infrastructure.
• Investigate quality problems and recommend changes or improvements.
• Facilitate the introduction of new processes across the division.
• Evaluate systems and analyze data for opportunities for improvement.
• Ensure compliance with regulatory and internal standards.

Skills

Financially literate

Excellent attention to detail

Ability to communicate effectively to all stakeholders

Proven ability to drive & deliver change

Employee Benefits experience

Job description

A leading global insurance and risk management firm in London seeks a Head of Operations for a full-time permanent role. You will support operational strategy and maximize efficiency within the people solutions team. The ideal candidate has a wealth of experience at a director level and exceptional skills in managing change. This position offers a hybrid work model and significant responsibility in driving improvements and maintaining compliance.