Head of Operations - Elite Events & Hospitality Leader

Sodexo Group; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering services provider is seeking a Head of Operations to deliver exceptional hospitality experiences at Ascot Racecourse. The role involves leading a high-performing team, driving operational excellence, and ensuring the seamless delivery of events. The ideal candidate will have a strong commercial background and a passion for the catering industry. You will shape the future of hospitality at a prestigious venue while maintaining high standards of service and compliance.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Health and wellbeing app

Sodexo Discounts Scheme

Financial benefits via Salary Finance

Retirement Plan membership

Death-in-Service benefit

Professional development opportunities

Cycle to Work Scheme

Volunteering Opportunities

Flexible work environment

Competitive compensation

Qualifications

• Responsibility for managing a complex venue P&L.
• Interest in the catering industry.
• Ability to present to colleagues and clients.
• Experience managing multiple events.

Responsibilities

• Lead and develop a high-performing operations team.
• Drive operational excellence and financial management.
• Oversee large-scale event operations and logistics.
• Champion continuous improvement in service quality.
• Build strong relationships with clients and stakeholders.
• Uphold highest standards of health and safety compliance.
• Lead innovation in food and event delivery.

Skills

Strong commercial background

Knowledge of current trends

Experience in high-volume hospitality

Excellent planning skills

Ability to motivate a team

Project management experience

Job description

A leading catering services provider is seeking a Head of Operations to deliver exceptional hospitality experiences at Ascot Racecourse. The role involves leading a high-performing team, driving operational excellence, and ensuring the seamless delivery of events. The ideal candidate will have a strong commercial background and a passion for the catering industry. You will shape the future of hospitality at a prestigious venue while maintaining high standards of service and compliance.