Head of Operations

Bis Henderson; Wellingborough; On-site; GBP 60,000 - 70,000; Full time

Job summary

A high-growth logistics company in Wellingborough seeks a Head of Operations to drive operational excellence and manage transformational projects. This leadership role involves overseeing day-to-day operations and fostering a culture of continuous improvement. Ideal candidates will have senior logistics experience and a successful track record in leading teams and driving growth. The company offers a competitive salary of £60,000 to £70,000 depending on experience.

Qualifications

• Proven experience in a senior leadership role within logistics.
• Strong commercial awareness and strategic mindset.
• Successful track record of leading continuous improvement.

Responsibilities

• Manage day-to-day logistics operations across warehousing and transport.
• Develop operational teams to meet service levels and KPIs.
• Drive operational excellence and compliance across operations.
• Align operational strategy with business goals.
• Execute transformational projects for business growth.

Skills

Senior leadership experience in logistics

Commercial awareness

Leadership and people management

Experience in continuous improvement projects

Experience in e-commerce operations

Job description

Location: Wellingborough

Salary: £60,000 - £70,000 (depending on experience)

Summary

As Head of Operations, you will be the driving force behind operational excellence and strategic change within this high-growth logistics business. It is an exciting time to join as they embark on several transformational projects that will shape the future of their operations.

This is a pivotal and varied leadership role where you'll combine hands‑on operational management with strategic oversight, ensuring the logistics network is fit for scale.

Key Responsibilities

• Leading and managing day‑to‑day operations across warehousing and transport.
• Inspire, manage, and develop operational teams to deliver high performance, ensuring service levels and KPIs are met.
• Driving a culture of continuous improvement and operational excellence, whilst ensuring compliance across the whole operation at all times.
• Collaborate with wider teams to align operational strategy with business objectives and goals.
• Lead the successful execution of various transformational projects to facilitate business growth.

Key Skills / Experience

• Proven experience in a senior leadership role within a fast‑paced logistics operation.
• Strong commercial awareness and strategic mindset.
• Successful track‑record of leading continuous improvement projects.
• Excellent people management and leadership skills.
• Previous experience driving growth is particularly desirable, as well as experience within e‑commerce operations.

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.