Head of Operations

The Compleat Food Group; Tees Valley; Presencial; GBP 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Bonus Scheme

33 days annual leave

Retail discounts

EV charging points

GroceryAid access

Descripción de la vacante

The Compleat Food Group is seeking a Head of Operations to lead manufacturing and materials control across its Southbank site, driving operational excellence and high-performing teams. Reporting to the Site Director, you will shape productivity, customer service, product quality and a culture where people can thrive.

You will lead manufacturing and operational teams, drive continuous improvement, manage budgets and navigate complex multi-site operations, partnering with the Site Leadership Team

Formación

• Significant senior manufacturing leadership experience in fast-paced food manufacturing or similar environment.
• Proven track record of delivering operational improvements and performance turnarounds.
• Strong leadership with ability to engage and develop teams at all levels.

Responsabilidades

• Lead manufacturing and operational teams across sites.
• Drive culture of pace, accountability and continuous improvement.
• Deliver against KPIs: safety, quality, service, cost and people performance.
• Own operational performance, costs and resource management.
• Champion Health & Safety across all areas.
• Coach and develop operational leaders through mentoring and performance management.
• Identify and implement productivity, efficiency and profit-improvement initiatives.
• Ensure compliance with food safety, environmental, legal and company requirements.

Conocimientos

Manufacturing leadership

Continuous improvement

Stakeholder management

People development

Budget awareness

Health & safety leadership

Descripción del empleo

Lead Operations. Drive Performance. Shape the Future.

At The Compleat Food Group, we're on a mission to create food to feel good. We're now looking for an experienced and ambitious Head of Operations to lead manufacturing and materials control across our Southbank site driving operational excellence, continuous improvement and high-performing teams.

This is a key leadership role reporting directly to the Site Director, with responsibility for the day-to-day operational performance of multiple sites. You'll play a vital role in delivering industry-leading productivity, exceptional customer service, outstanding product quality and a culture where people can thrive.

What You'll Be Doing

As Head of Operations, you'll:

• Lead, motivate and inspire manufacturing and operational teams across the sites.
• Drive a culture of pace, accountability, engagement and continuous improvement.
• Deliver against key operational KPI's including safety, quality, service, cost and people performance.
• Work closely with the wider Site Leadership Team to align priorities and achieve business objectives.
• Take full ownership of operational performance, costs and resource management.
• Champion Health & Safety, ensuring it remains the number one priority across all areas.
• Support and develop operational leaders through coaching, mentoring and performance management.
• Identify and implement productivity, efficiency and profit improvement initiatives.
• Ensure compliance with all food safety, environmental, legal and company requirements.
• Build positive employee relations and foster a culture of trust, openness and collaboration.
• Lead site-based projects and contribute to wider group initiatives as required.
• Deputise for the Site Director when appropriate.

What We're Looking For

We're keen to speak to operational leaders who can demonstrate:

• Significant senior manufacturing leadership experience within food manufacturing or a similarly fast-paced environment.
• A proven track record of delivering operational improvements and performance turnaround initiatives.
• Strong leadership capability with the ability to engage, influence and develop teams at all levels.
• Experience managing large operational teams through direct and indirect reports.
• Strong commercial awareness with responsibility for operational budgets and costs.
• A passion for continuous improvement and driving positive change.
• Excellent communication and stakeholder management skills.
• A clear commitment to health, safety, quality and customer standards.

This is a chance to step into a commercially significant role in a business with incredible momentum. You’ll be joining a PE-backed group with scale, ambition and pace, where strong commercial talent can make a visible impact. With a diverse multi-site manufacturing footprint, leading chilled food capabilities and a major strategic partnership with Tesco, this is an opportunity to influence growth at the highest level.

You’ll be part of a collaborative, passionate and commercially driven team that values pace, ownership and fresh thinking.

BENEFITS:

AtThe Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

• Company Bonus Schemerecognising performance and contribution
• Salary Sacrifice Schemes- including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days’ annual leave(including bank holidays) with the option to purchase extra
• Access toenhanced retail discountsonline and in-store
• Free product handoutsacross our sites, so you can sample and enjoy our delicious products first hand
• EV charging points- available at selected sites
• 24/7 access toGroceryAidfor free financial, emotional, and practical support
• Physical Wellbeing Hub- free on-demand exercise programmes, online classes and multiple gym discounts
• Free diet & nutrition advicewith access to thousands of meal plans and healthy recipes
• Online wellbeing support- from mindfulness to lifestyle resources
• Financial wellbeing tools- including mortgage calculators, budgeting tools, and financial aid
• Access to apersonalised online learning platform (LMS)
• Formal and informal trainingopportunities tailored to your role
• Performance Development Plansand regularCareer Conversations
• Industry leading company Mentoring Schemeto add depth and really support your career journey
• Recognition throughClub Compleatrewards portal

Community & Culture

• 2 paid volunteering daysper year to give back to causes that matter to you
• Charity initiativesand fundraising events
• Team socialsto connect and celebrate together
• Employee networks & support groups - including Women @ Compleat
• New baby giftfor new parents

What You Should Know About How We Recruit

At The Compleat Food Group, we believe great teams are built on difference. We create an inclusive, respectful environment where everyone feels safe, supported, and are able to be themselves at work. We’re proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect. If you need a reasonable adjustment at any stage of our recruitment process, just let us know, we’ll support you - confidentially and with care. We hire the best people for our roles, not the same people. Whoever you are, wherever you’re from, we focus on what you do and the impact you could make in our business. Our recruitment process is fair, accessible, and designed to give everyone an equal chance. You’ll also find benefits that support people at every life stage, plus active internal networks - including Women @ Compleat, LGBTQIA+, and Neurodiversity