HEAD OF OPERATIONS

Stride; Ringway; On-site; GBP 80,000 - 100,000; Full time

Job summary

A financial services company is seeking a Head of Operations to lead its Bridging Finance team. This role involves enhancing operational excellence and risk management while collaborating with key departments. Ideal candidates should have experience in bridging finance operations, strong leadership skills, and a strategic mindset. This position offers a competitive salary, remote working opportunities, and professional development.

Benefits

Competitive salary with annual bonus

Remote working flexibility

Career progression opportunities

Generous holiday allowance

Professional qualifications available

Qualifications

• Experienced in bridging or property finance operations.
• Strong knowledge of credit and risk management.
• Proven leadership and management skills.

Responsibilities

• Lead and develop operational teams.
• Monitor portfolio performance and assess risks.
• Collaborate with Underwriting, Sales, and Recoveries.

Skills

Bridging or property finance operations experience

Credit and risk management

Leadership and team management

Strategic mindset

Excellent communication skills

Analytical skills

Job description

Head of Bridging Operations - Nationwide

Location: Remote - Hybrid

We're looking for an experienced Head of Operations to lead and grow a busy Bridging Finance operations team. You'll drive operational excellence, risk management, and strategic portfolio performance while shaping the future of our products.

What's on Offer:

• Competitive salary with an annual bonus
• Remote working with 2 days in the nearest office, if applicable
• Career progression opportunities
• Company perks and benefits
• Generous holiday allowance
• Professional qualifications available

What you'll do:

• Lead and develop operational teams, supporting professional growth and performance
• Monitor portfolio performance, assess risks, and implement improvements
• Lead Risk Assessment Forums and optimise recovery strategies
• Collaborate with Underwriting, Sales, and Recoveries to enhance processes and systems
• Approve facility extensions, tranche releases, and equity requests within delegated authority
• Maintain strong relationships with brokers, valuers, receivers, and third parties
• Ensure compliance with AML/KYC and internal policies

You'll have:

• Ideally, bridging or property finance operations experience, including credit and risk management
• Strong operations experience, including credit, risk, recoveries, and litigation knowledge
• Knowledge of legal recovery processes and facility agreements
• Proven leadership and team management skills
• Strategic, analytical mindset with excellent communication
• Ability to drive change, optimise processes, and deliver results

Apply now to lead a fast‑paced, high‑impact team in a growing Bridging Finance operation.