Head of Operations

Colleges Sport Limited; Glasgow; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Strathclyde Sport in Glasgow is seeking a Head of Operations to lead the strategic development, management and delivery of its operations, driving income through memberships, commercial opportunities and facility utilisation.

The role will shape the customer experience, support growth in demand for services at a leading technological university, and line-manage the Facilities and Active Health teams to ensure service excellence across the portfolio.

Responsibilities

• Lead strategic development and delivery of Strathclyde Sport's operations.
• Drive income through membership and commercial opportunities.
• Line manage Facilities and Active Health managers.
• Liaise with Marketing and Communications to promote active wellbeing and sport.

Job description

Description

The Head of Operations will lead the strategic development, management and effective delivery of Strathclyde Sport’s operations, income generation through membership and commercial opportunities and facility utilisation. The role will also contribute to the development of capital opportunities to continue to drive investment in the sporting estate at Strathclyde.

The role will lead shaping the already excellent customer experience built on our growing reputation in sport and active health, anticipate and serve the growth in demand of the diversity of service expected from a leading technological university. Line management duties will include leading the Facilities and Active Health managers.

The Head of Operations will be responsible for driving forwards the service delivery in these portfolios of work whilst actively contributing to the overall strategic leadership and development of the department. The Head of Operations shall be the key liaison with the University's Marketing and Communications department ensuring wide reach of our offering and impactful campaigns to promote active wellbeing and sport across our community and beyond.