Head of Operations

Dental Beauty Partners; England; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading dental group in the UK is seeking a Head of Operations to manage their operations team and drive process improvements. The ideal candidate will have over 10 years of experience in a similar role, preferably within the dental industry, and possess excellent leadership and financial management skills. This role offers a highly competitive salary, benefits, and flexible hybrid working arrangements.

Benefits

Company car scheme

Performance related bonus scheme

Private medical insurance

Enhanced maternity/paternity leave

Qualifications

• Minimum 10 years+ relevant work experience in similar role.
• Proven experience as a Head of Operations or similar role.
• Experience in Dentistry is highly advantageous.

Responsibilities

• Lead and manage all operational matters.
• Build, lead and motivate a high performing team.
• Identify and implement processes to improve efficiency.

Skills

Leadership

Financial management

Communication

Operational strategy

Process improvement

Education

Bachelor’s degree/MBA

Tools

Management software

Job description

Overview

Position: Head of Operations – Dental Beauty Partners

Location: Hybrid – Mondays at our Support Centre in Croydon & practice visits

Reporting to: Chief Operations Officer

Remuneration: Highly Competitive Salary & Benefits

Dental Beauty Partners are the first ever ‘true partnership’ dental group in the UK, created by Dentists for Dentists. Previous winners of the Best Dental Group UK, we have over 50 multi-award winning practices across multiple brands throughout the country. We have one of the fastest growing & most innovative business models in the market with a fantastic reputation.

We are excited to be opening a search for a Head of Operations to join our growing senior operational leadership team. This role will report into our Chief Operating Officer, and hold the responsibility of executing the company’s operational strategy in alignment with our overall business objectives.

Job Purpose

Reporting to the COO, you will be a key member of our operations team, with responsibility for developing and leading the team, executing the company’s operational strategy, aligning it with overall business objectives and ensuring it is aligned with the wider business vision.

You will hold responsibility for implementing and leading operational plans to support the business growth & deliver our annual budgets. This role will play an integral role in driving operational efficiencies & fostering new innovations. A key focus of the role is to deliver the operational plans and projects, whilst developing the team and building rapport with key stakeholders both internally & externally.

Key Responsibilities

• Lead and manage all operational matters
• Operational Team Management - Build, lead and motivate a high performing team of operational professionals
• Identify and implement processes to improve efficiency and enhance productivity
• Financial management: manage and deliver operational budget
• Track performance KPI’s, creating plans to support improvement
• Collaboration and communication: effectively communicate with cross functional teams
• Partnership management: develop and manage strategic partnerships with key stakeholders – internal and external
• Compliance and risk management – ensure compliance, with relevant regulations, mitigating operational risks and ensuring a safe and ethical work environment

Candidate Requirements

Academic & Employment:

• Minimum 10 years+ relevant work experience in similar role and/or scope of responsibility
• Proven experience as a Head of Operations or similar role is essential for this position
• Experience in Dentistry is highly advantageous for this opportunity
• Bachelor’s degree/MBA is desirable for this role

Characteristics, Personality & Experience:

• Experience in a fast paced, high change and growing organisation is essential
• Full driving licence is essential for regular travel to practices, and you must be able to commit to weekly visits to our Support Centre in Croydon on Mondays
• Outstanding financial acumen with the ability to analyse financial reports, develop budgets, and drive revenue growth
• Excellent leadership and communication skills, with the ability to motivate and inspire teams toward achieving operational excellence
• Proficient in using management software and technology to optimize clinic operations and performance
• A strategic thinker with a track record of implementing innovative solutions and driving continuous improvement
• Demonstrated ability to work effectively in a fast-paced, multi-site environment and manage competing priorities
• A Self-starter, flexible and adaptable to constant change with the ability to work in a fast-paced, results driven, high-demand environment
• A passion for innovation & continuous improvement

Benefits

• A highly competitive & negotiable salary dependent on the candidates level of experience will be on offer for the successful candidate
• Company car scheme, a performance related bonus scheme, paid expenses
• A generous benefits package including, private medical insurance, life assurance, enhanced maternity/paternity leave & discounted dental treatment
• Hybrid working available with the opportunity to manage your own diary & schedules

If you are interested in joining our innovative Dental Group on our exciting growth journey, please submit an application to be contacted by our team for an initial call.

Please note, due to a high volume of applications; if you do not receive feedback after 10 working days then please consider yourself unsuccessful on this occasion.