Head of Operations

Legends Global (Europe); East Midlands; On-site; GBP 125,000 - 150,000; Full time

Job summary

A premier global events company in the UK is seeking a Head of Operations to oversee events and security operations. You will manage health and safety compliance, lead various teams, and ensure high standards of service delivery. The ideal candidate has extensive experience in event management and possesses strong interpersonal skills. This position includes benefits such as 25 days of annual leave, a pension contribution, and health coverage. Apply today to make an immediate impact.

Benefits

25 days of annual leave

5% pension contribution

Health coverage including dental and counselling

Discounted event tickets

Employee Assistance Programme

Qualifications

• Demonstrable career in Events/Facilities/Operations in a senior management role.
• Strong knowledge of event and building management, including safety aspects.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead and inspire the Events, Tech, and Security Teams.
• Ensure health, safety, and compliance standards are met.
• Manage operational budgets and contribute to strategic goals.

Skills

Leadership

Event Management

Communication

Health & Safety Compliance

Interpersonal Skills

Job description

We are Legends Global!

Legends Global delivers world‑class solutions in sport, entertainment, and live events, combining international expertise with a 360‑degree, data‑driven approach across Partnerships, Hospitality, Merchandise, and Attractions.

We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact. Sound like a winning formula for you? Join us!

The Role

We have a rare and exciting opportunity to join our team as Head of Operations. Reporting to our General Manager, you will be responsible for supporting the safe and effective operation of Vaillant Live! with specific responsibility for events and security.

As part of the venue leadership team, you will be instrumental in driving the venue’s strategic goals and objectives. You will be an innate leader, overseeing a dedicated team whose mission is to ensure our venue is always compliant and that all standards, policies, procedures are followed impeccably.

You will own and deliver, planning and delivery of our events, paying particular attention to maintaining Legends Global’s high levels of guest / client care and satisfaction. We are looking for a creative thinker, someone solution‑focussed who will constantly explore ways to evolve their team by introducing new and innovative ways of driving success in your division.

What we offer

At Legends Global, hosting events is what we do best—and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan.

Work hard, rest well: you’ll get 25 days of annual leave plus bank holidays.

We care about life outside work—our Life Assurance policy helps protect your loved ones while you focus on success.

Plan for the future with our 5% pension contribution, so your golden years are all about the bucket list.

HealthShield helps cover unexpected medical costs such as dental, physio, and counselling expenses—for you and your children.

We’ve partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing.

See clearly and think big with our eye care vouchers and glasses contribution.

Go green and get fit with our Cycle to Work scheme.

And because great people know great people— refer a friend and get rewarded.

You will be responsible for :

• Lead and inspire the Events, Tech, and Security Teams to deliver exceptional service and uphold the venue’s vision, values, and objectives.
• Oversee all aspects of health, safety, and compliance, serving as the venue’s Health & Safety Representative and ensuring a safe environment for staff and visitors.
• Manage the planning and delivery of events, providing operational leadership and acting as Executive on Duty when required.
• Oversee building maintenance and contractor performance, ensuring high standards of cleanliness, security, and service delivery.
• Manage operational budgets and contribute to the venue’s strategic goals as part of the senior management team.

You will have :

• A demonstrable career of working in Events / Estates / Facilities / Operations in Events / Stadia in a senior management position – Essential
• Strong knowledge of event and building management, maintenance and custodial functions in various areas including M&E, Security, House Keeping and Health & Safety – Essential
• Innate interpersonal skills and the ability to build strong, lasting business relationships with stakeholders at all levels – Essential
• Innate organisation and communication skills – Essential
• IT and System Literate – Essential

Inclusive Workplace

At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters.

We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early.