Head of Nursing, Quality, and Infection Prevention & Control

NHS; Welwyn Garden City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Welwyn Garden City seeks an exceptional Head of Nursing, Quality, and Infection Prevention & Control to influence patient care. The ideal candidate will provide strategic leadership, ensuring high-quality, patient-centered care and driving quality governance. This role requires a master's level qualification in nursing and significant leadership experience, particularly in urgent care settings.

Benefits

Exclusive Discounts

NHS Pension Scheme

Wellbeing Support

Recognition and Rewards

Financial Perks

Career Growth

Qualifications

• Registered NMC professional.
• Significant experience in a senior clinical and/or nursing leadership role.
• Evidence of working clinically at Band 7 within Urgent / Primary care.

Responsibilities

• Provide strategic nursing leadership.
• Lead the implementation of the Quality Strategy.
• Oversee clinical governance aspects.
• Drive workforce planning and retention initiatives.
• Ensure compliance with statutory and regulatory bodies.
• Foster collaboration across teams.

Skills

Leadership

Clinical governance

Infection Prevention and Control

Workforce development

Collaboration

Patient-centered care

Education

Master's level qualification in nursing

Management or leadership qualification

Job description

Head of Nursing, Quality, and Infection Prevention & Control

This is a unique and inspiring opportunity for an exceptional nursing leader to influence the future of patient care across a forward-thinking, values-led healthcare organisation. As Head of Nursing, Quality, and Infection Prevention & Control, you will shape the strategic vision for nursing, driving clinical excellence, innovation, and compassionate, safe practice across diverse services.

You will provide visible, impactful leadership that empowers others - raising professional standards, nurturing future nursing talent, and embedding a culture of learning, accountability, and continuous improvement. Working in close partnership with senior colleagues and system partners, you will lead the development of robust governance structures, evidence-based care, and transformation initiatives that enhance both staff experience and patient outcomes.

This role offers significant scope for influence and professional growth, combining strategic leadership with the opportunity to make a tangible difference to quality, safety, and workforce wellbeing. It is ideal for a passionate, future-focused nursing professional ready to champion excellence, innovation, and professional pride across all aspects of care delivery.

Main duties of the job

• Provide strategic nursing leadership to ensure the consistent delivery of safe, high-quality, patient-centred care across all clinical services.
• Lead the implementation of the organisation’s Quality Strategy, embedding a culture of learning, continuous improvement, and professional accountability.
• Oversee all aspects of clinical governance including incident management, risk assessment, audit, complaints, and learning from harm, ensuring clear evidence of improvement.
• Drive workforce planning, recruitment, and retention initiatives, supporting NMC revalidation, mentorship, wellbeing, and career development across nursing teams.
• Ensure compliance with statutory and regulatory bodies such as CQC, NHSE, and UKHSA, maintaining strong assurance and readiness for inspection.
• Foster collaboration across multidisciplinary teams and external partners, promoting integration, system alignment, and shared responsibility for quality outcomes.
• Champion innovation, digital transformation, and evidence-based practice to enhance clinical safety, service efficiency, and patient experience.
• Provide visible leadership, inspiring excellence, compassion, and pride within the nursing workforce while upholding professional values and organisational priorities.

About us

HUC provides the NHS 111 and Out of Hours service to over 4.5 million patients across the East, and the South West of England. HUC is an exciting and supportive place to work and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for every patient.At HUC, you will also benefit from:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Job responsibilities

Please see the attached job description and person specification for full details including main responsibilities.

Please note you must have full, unrestricted right to work in the UK. We are unable to provide visa sponsorships.

Person Specification

• Registered NMC professional
• Master's level qualification in nursing or equivalent demonstrated title
• Significant experience in a senior clinical and/or nursing leadership role
• Experience supporting nursing workforce development and revalidation
• Strong leadership of multi-professional teams and evidence of integrated cross functional working across teams
• Evidence of working clinically at Band 7 within Urgent / Primary care
• Expert knowledge of Infection Prevention and Control standards and governance requirements
• Management or leadership qualification
• Experience working across urgent or out-of-hours services
• Involvement in multi-agency safeguarding, legal proceedings, or coronial work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.