Head of Language Services

HAVAS; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global content agency in London is seeking a Head of Language Services to oversee translation and localization activities. The ideal candidate will have over 8 years of experience and a strong command of Translation Management Systems. Responsibilities include managing quality standards and collaborating with teams to ensure cultural relevance and alignment with brand voice. This permanent position offers an opportunity to shape global language capabilities.

Qualifications

• 8+ years of experience in translation, localization, or transcreation.
• Strong command of Translation Management Systems (TMS).
• Proven ability to manage workflows across multiple markets and languages.

Responsibilities

• Act as the subject matter expert in translation and localization.
• Oversee and improve language processes and tools.
• Collaborate with teams to ensure content quality across markets.

Skills

Translation Management Systems (TMS)

Localization best practices

AI-assisted translation tools

Communication skills

Collaboration skills

Cultural adaptation

Job description

Agency

Prose On Pixels

Job Description

Prose on Pixels is a global content at scale agency built to address the marketing challenges of today and deliver meaningful content into the future. With our unique Audience-First production model, we Create, Scale and Personalize content to captivate audiences and achieve desired brand and business outcomes. Fusing creativity and performance, we create harder working, more sustainable content, reducing, and providing stronger ROI.

Introduction

As Head of Language Services, you oversee all translation and transcreation activities, ensuring content is linguistically flawless, culturally relevant, and aligned with brand voice across markets. You will lead process optimization, tool integration, and quality standards to continuously elevate the agency’s global language capabilities.

Key Responsibilities

• Act as the subject matter expert in all aspects of translation, localization, and transcreation.
• Support pitches and client presentations by providing linguistic and cultural expertise.
• Oversee and continuously improve language processes, workflows, and tools (including TMS and AI-assisted translation).
• Define and maintain quality standards for linguistic excellence across all markets and content types.
• Collaborate closely with creative and production teams to ensure transcreated content preserves the intent and tone of the original work.
• Manage and nurture relationships with linguists, translators, and language partners.
• Monitor industry trends and emerging technologies in localization, AI, and language services, integrating relevant innovations into our operations.
• Train and mentor internal teams to increase linguistic awareness and best practices.

Profile

• 8+ years of experience in translation, localization, or transcreation, ideally in an agency or global brand environment.
• Strong command of Translation Management Systems (TMS) and familiarity with AI-assisted translation tools.
• Proven ability to manage workflows and quality across multiple markets and languages.
• Deep understanding of linguistic nuance, tone of voice, and cultural adaptation.
• Excellent communication and collaboration skills; able to partner with creative and strategic teams.
• Comfortable balancing strategic oversight and hands‑on execution.
• Fluency in English required; additional languages are a strong plus.

Contract Type

Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.