Head of Key Account Management

Robert Walters; England; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading logistics provider in Northamptonshire seeks an experienced Head of Key Account Management. This senior role involves shaping strategic direction, managing high-value client accounts, and leading a talented team. Key responsibilities include overseeing budgets, driving continuous improvement, and building strong customer relationships. Candidates must have proven experience in a senior commercial role, strong leadership skills, and expertise in contract negotiation. This opportunity offers a collaborative and growth-focused environment with national travel.

Qualifications

• Proven experience in senior commercial roles, preferably in logistics.
• Strong leadership skills focused on mentoring and team development.
• Expertise in contract negotiation and strategic planning.
• Exceptional communication and relationship-building abilities.
• Proficient in analytical tools like SWOT analysis.

Responsibilities

• Lead and develop a team of Key Account Managers.
• Build and maintain relationships with senior-level clients.
• Oversee contract negotiations and tender preparations.
• Drive strategic initiatives for profitability and operational excellence.
• Manage budgets effectively while ensuring compliance.

Skills

Leadership skills

Contract negotiation

Relationship building

Strategic planning

Analytical mindset

Job description

Head of Key Account Management

Location: Northamptonshire | Salary: Competitive, based on experience

Keywords: Strategic development, client relationships, senior leadership, commercial projects, continuous improvement, contract negotiations, team development, customer engagement, budget management

An exciting opportunity for an experienced Head of Key Account Management to join a leading logistics provider in Northamptonshire. This senior role involves shaping strategic direction, managing high-value client accounts, and leading a talented team within the chilled logistics sector. You'll oversee budgets, drive continuous improvement, and lead impactful commercial projects while fostering strong customer relationships. With a Midlands base and national travel, this is your chance to make a meaningful impact in a collaborative and growth-focused environment.

Key Responsibilities

• Lead and develop a team of Key Account Managers to achieve business goals.
• Build and maintain strong relationships with senior-level clients.
• Oversee contract negotiations and tender preparations.
• Drive strategic initiatives to enhance profitability and operational excellence.
• Collaborate across departments to deliver tailored solutions for customers.
• Manage budgets effectively while ensuring compliance and service consistency.

What We're Looking For

• Proven experience in senior commercial roles (logistics or related industries preferred).
• Strong leadership skills with a focus on mentoring and team development.
• Expertise in contract negotiation, tender preparation, and strategic planning.
• Exceptional communication and relationship-building abilities at all levels.
• Analytical mindset with proficiency in tools like SWOT analysis.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates