Head of IT and Digital

South Norfolk Council; Norwich; On-site; GBP 69,000; Full time

Job summary

A local government organization in Norwich is seeking an exceptional IT and Digital Leader to deliver an ambitious digital strategy. You will oversee critical IT transformation projects, enhance customer experience, and manage associated budgets. The ideal candidate has a relevant degree and proven experience in public sector IT service delivery. Enjoy flexible working hours, employee benefits, and the chance to make a positive impact on the community. Closing date: 26th October 2025.

Benefits

Flexible working hours

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Qualifications

• Proven experience in public sector IT and digital service delivery.
• Experience managing budgets and supplier relationships.
• Strong knowledge of emerging technologies and their practical application.

Responsibilities

• Lead the IT and Digital team, driving performance and service development.
• Shape and deliver the Digital Strategy for organizational change.
• Manage IT infrastructure, budgets, and critical transformation projects.

Skills

Knowledge of digital technologies

Budget management

Supplier management

AI and automation experience

Building networks

Education

Relevant degree or professional qualification

Job description

Overview

Up to £68,472.45 plus market supplement

South Norfolk and Broadland Councils are seeking an exceptional IT and Digital Leader to deliver an ambitious digital strategy that spans every business area. Youll lead on systems and applications, IT infrastructure, cyber security, and operations.

Were modernising our IT landscape, transforming how we work, enhancing customer experience, and driving efficiencies through emerging technologies. Youll be at the forefront, overseeing critical IT transformation projects and managing both Capital and Revenue budgets.

About the Role

youll lead a customer-focused IT and Digital team, driving performance, service development, and continuous improvement. Working with the Assistant Director - IT/Digital and Transformation, youll shape and deliver the Digital Strategy as a key driver of organisational change.

As a strategic advisor, youll guide stakeholders on cost-effective IT use, champion innovation, and ensure compliance with cyber security, legislation, and best practice. Youll manage infrastructure, budgets, supplier relationships, and major projects including AI and automation. Strong internal and external partnerships will ensure alignment with council policies and legal obligations.

About You

youll have a relevant degree or professional qualification (or equivalent experience), with strong knowledge of digital technologies, trends, and their practical application. Youll bring proven experience in public sector IT and digital service delivery, budget and supplier management, and the use of AI and automation to boost productivity. Youll also be skilled at building networks to stay ahead of emerging technologies and support their implementation.

Closing date: 26th October 2025

Interview date: w/c 3rd November 2025

Why Join Us?

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.