Head of Insights

Stonor Search and Selection Limited; England; On-site; GBP 80,000 - 90,000; Full time

Job summary

A market-leading organization in the United Kingdom is seeking a Head of Data to lead their CRM data strategy and governance. In this senior role, you will develop reporting frameworks and drive actionable insights that enhance marketing effectiveness and sales performance. The ideal candidate will have extensive experience with Salesforce CRM Analytics and Tableau. The position offers a competitive salary of £80k-90k and generous holiday entitlement.

Benefits

Salary of £80k-90k (DOE)

25 days holiday rising to 30 with each year of service

Qualifications

• Proven expertise in CRM data strategy, governance, and reporting, ideally in Salesforce environments.
• Strong hands-on knowledge of Salesforce CRM Analytics and Tableau.
• Track record of translating complex data into clear, actionable commercial insight.

Responsibilities

• Define and lead CRM data strategy across multiple client environments.
• Oversee CRM data quality, governance, and integrity.
• Develop and roll out advanced Salesforce CRM Analytics and Tableau dashboards.
• Deliver monthly reporting and insight packs for internal and external stakeholders.
• Lead automation initiatives — moving from spreadsheets to data visualisation and AI-driven reporting.

Skills

CRM data strategy

Salesforce CRM Analytics

Tableau

Data governance

GDPR compliance

Tools

Salesforce

Tableau

Job description

We’re supporting a market-leading organisation in their search for a Head of Data, Reporting & Insight, a senior role leading a key function within a growing, data-driven business.

This position will define and deliver a data strategy that ensures CRM systems become a single source of truth across complex ecosystems. You’ll be responsible for data governance, reporting frameworks, and actionable insight generation that drives smarter commercial and operational decision-making.

Key Responsibilities

• Define and lead CRM data strategy across multiple client environments.
• Oversee CRM data quality, governance, and integrity.
• Develop and roll out advanced Salesforce CRM Analytics and Tableau dashboards.
• Deliver monthly reporting and insight packs for internal and external stakeholders.
• Lead automation initiatives — moving from spreadsheets to data visualisation and AI-driven reporting.
• Provide insight that directly improves marketing effectiveness, sales performance, and customer experience.
• Ensure compliance with GDPR, information security, and client governance standards.

Qualifications

• Proven expertise in CRM data strategy, governance, and reporting — ideally in Salesforce environments.
• Strong hands‑on knowledge of Salesforce CRM Analytics and Tableau.
• Track record of translating complex data into clear, actionable commercial insight.
• Confident leader with experience managing data teams across functions.
• Deep understanding of GDPR, information security, and ethical data management.

What's in it for you?

• Salary of £80k-90k (DOE)
• 25 days holiday rising to 30 with each year of service