Head of HR Operations & Transformation (Hybrid)

Description UKSBS; Swindon; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A public sector shared service centre is seeking an experienced HR Operations leader to oversee the transformation and strategic development of the HR Operations function. You will lead a large team accountable for performance and client satisfaction. The ideal candidate will have proven leadership experience in a complex regulatory environment and knowledge of SaaS HR systems. The role offers flexibility in working patterns, requiring in-office attendance at least twice a week.

Benefits

Flexible working patterns

In-office collaboration

Qualifications

• Proven experience of leading a large-scale multi-client HR operations function.
• Significant strategic leadership track record in shared services environment.
• Expertise in transformation, including systems implementation and process redesign.

Responsibilities

• Own strategic direction of the HR Operations function.
• Define and implement the future Target Operating Model.
• Ensure HR Operations service is delivered accurately and efficiently.
• Oversee planning and resource management across operations.

Skills

Leadership

Stakeholder management

Commercial acumen

HR legislation understanding

Education

Relevant professional qualifications

Tools

SaaS HR systems (preferably Workday or Oracle)

Job description

A public sector shared service centre is seeking an experienced HR Operations leader to oversee the transformation and strategic development of the HR Operations function. You will lead a large team accountable for performance and client satisfaction. The ideal candidate will have proven leadership experience in a complex regulatory environment and knowledge of SaaS HR systems. The role offers flexibility in working patterns, requiring in-office attendance at least twice a week.