Head of Housekeeping Operations – 30-Hotel Portfolio

COREcruitment; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality group in London is seeking a Housekeeping Operations Manager to oversee housekeeping standards across 30 hotels. This role involves empowering teams, driving continuous improvement, and monitoring performance to ensure high guest satisfaction. Ideal candidates will have extensive experience in hotel operations and strong leadership skills, offering a vibrant work environment dedicated to excellence.

Qualifications

• Proven multi-site housekeeping or hotel operations management experience.
• Strong people leadership and coaching skills.
• Excellent organisational and analytical abilities.
• A positive, energetic, solutions-focused mindset.

Responsibilities

• Oversee housekeeping performance and brand standards across 30 hotels.
• Lead, support, and develop on-site housekeeping teams and suppliers.
• Drive quality, compliance, efficiency, and continuous improvement.
• Monitor KPIs, budgets, and guest satisfaction to ensure consistently high results.

Skills

People leadership

Organisational skills

Analytical abilities

Solutions-focused mindset

Job description

A leading hospitality group in London is seeking a Housekeeping Operations Manager to oversee housekeeping standards across 30 hotels. This role involves empowering teams, driving continuous improvement, and monitoring performance to ensure high guest satisfaction. Ideal candidates will have extensive experience in hotel operations and strong leadership skills, offering a vibrant work environment dedicated to excellence.