Head of Hotel Technical

The Msc; Southall; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading cruise line is seeking an experienced Head of Hotel Technical in the UK to oversee the Hotel Technical Fleet's Operations. You will manage engineers and guarantee high operational standards. Candidates must have a minimum of 10 years onboard cruise ships, with experience in hotel engineering. Join a global team committed to diversity, inclusion, and exceptional guest experiences.

Qualifications

• At least 10 years experience onboard cruise ships, at least 3 years as a Hotel Engineer or Chief Engineer.

Responsibilities

• Establish, report and present operating costs, forecasts, and progress updates.
• Monitor the status of the ships through constant follow-up.
• Provide support in developing and managing budgets and operational risks.
• Keep records of equipment failures for prompt resolution.
• Perform ship rides to ensure vessels meet regulations and standards.
• Support in managing dry-dock works and supplier selection.
• Liaise with other departments to ensure alignment on projects.
• Supervise internal operational processes for approvals through INFOSHIP.

Skills

Good knowledge of INFOSHIP/Asset Management system

Fluent English, oral and written

MS Office tools knowledge (Excel, PowerPoint, Word)

Good communication and interpersonal skills

Ability to work successfully as a team leader

Strong ability to prioritise and work effectively under tight deadlines

Job description

We are looking for an experienced and driven Head of Hotel Technical to join our UK Engine Department. You will be the first reference point for the Hotel Engineers and HVAC Supervisors. Overseeing the Hotel Technical Fleet's Operations and providing assistance for any kind of issue, liaising with external main stakeholders in case of need.

Your Impact

• Cooperates in establishing, reporting and presenting operating costs, forecasts, progress updates and defines high-priority initiatives related to the Hotel Technical section.
• Monitors the status of the ships through constant follow-up with Hotel Engineer and HVAC Supervisors.
• Provides support in developing and managing budgets, cost estimates and operational risks.
• Keeps records of equipment failures ensuring that the needed actions for issue resolution are promptly executed with the aim to avoid or minimize any impact on the guests' experience.
• Performs ship rides to ensure that vessels are maintained to a high standard and are operated to all current regulations and company standards.
• Supports the various Hotel Engineer and HVAC Supervisors in organizing and managing the dry‑dock works and activities, supervises the selection of suppliers and ensures suitable involvement of the shipyard.
• Liaises with other departments (Hotel Operations, F&B, Products, etc.) to ensure full alignment on the various projects and activities which require cooperation with the technical team.
• Supervises the various Hotel Technical internal operational processes, including requests and purchase order approvals through INFOSHIP.

Your Journey so far

At least 10 years experience onboard cruise ships, at least 3 years as a Hotel Engineer or Chief Engineer.

Qualifications

• Good knowledge of INFOSHIP/Asset Management system
• Fluent English, oral and written
• MS Office tools knowledge (Excel, PowerPoint, Word)
• Good communication and interpersonal skills
• Ability to work successfully as a team leader
• Strong ability to prioritise and work effectively under tight deadlines

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary?

Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!