Head of Hospitality & VIP 0822

THE MUSIC MARKET; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment company in the UK is seeking a Head of Hospitality & VIP to lead the hospitality strategy across its live events. The ideal candidate will have significant experience in commercial hospitality, a strong track record in revenue generation, and excellent negotiation skills. The role offers benefits including hybrid working and event tickets. If you are passionate about creating memorable experiences, we encourage you to apply.

Benefits

Hybrid working

Cycle to work scheme

Free tickets to events

Qualifications

• Demonstrable experience in commercial hospitality or luxury customer experience sectors.
• Success in revenue generation and partnership development.
• Strong financial management skills.
• Excellent stakeholder management abilities.

Responsibilities

• Lead hospitality and VIP strategy across live events.
• Manage P&L, forecasting, and performance reporting.
• Build and maintain relationships with partners.
• Identify new revenue opportunities through collaborations.

Skills

Commercial hospitality experience

Revenue generation

Stakeholder management

Negotiation skills

Strategic thinking

Passion for live entertainment

Job description

Our client, an award-winning live music and events promoter, is seeking a Head of Hospitality & VIP to shape the VIP and Hospitality offering across the company’s extensive portfolio of live events.

The role offers a variety of benefits such as hybrid working, cycle to work scheme, free tickets to events and more.

Key responsibilities

• Leading the development and execution of the hospitality and VIP strategy across live tours, festivals and special events.
• Taking ownership of P&L management, forecasting and performance reporting.
• Developing best‑in‑class offerings against other industry leaders.
• Building and maintaining senior relationships with partners, sponsors and suppliers.
• Identifying new revenue opportunities through brand collaborations and travel or accommodation packages.
• Negotiating commercial terms with partners.
• Ensuring a seamless and exceptional customer journey for all VIP guests.
• Providing strong leadership to the hospitality and VIP team and fostering a culture of innovation and accountability.
• Acting as the key internal and external representative for all premium experiences.

Requirements

• Demonstrable experience in commercial hospitality, premium events or luxury customer experience sectors.
• Demonstrated success in revenue generation and partnership development.
• Strong commercial and financial management skills.
• Excellent stakeholder management and negotiation abilities at a senior and corporate level.
• Strategic thinker with proven leadership skills and attention to detail.
• A passion for live entertainment and creating memorable experiences for audiences.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.