Head of Healthcare - HMP Frankland

NHS; North East; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Senior Interim Manager to oversee compliance with CQC standards and manage operational clinical services within a prison environment. Candidates must have extensive experience in healthcare management and demonstrate strong leadership and communication skills. This role offers competitive benefits and a dynamic working environment.

Benefits

Access to NHS Pension

Annual leave on your Birthday

Flexible Working

Training and Development opportunities

Employee Assistance and Health and Wellbeing programmes

Qualifications

• Experience in a senior role within health and justice.
• Registered with current appropriate registration.
• Evidence of continued professional development at post-graduate level.

Responsibilities

• Implement site-based improvements.
• Ensure compliance with CQC standards.
• Manage day-to-day operations of clinical services.

Skills

Leadership skills

Communication skills

Analytical skills

Team management

Conflict resolution

Education

Registered Healthcare Professional

Masters or equivalent

Management or leadership qualification

Tools

SystmOne

Microsoft Office

Job description

Job Summary

Candidates must be able to meet the essential criteria for the interim post which includes the requirement of having had experience in a senior role within health and justice for a credible period of time (the rationale for this being an interim role needs to be able to move swiftly into post with prison vetting already in place).

Key Responsibilities

• Evidence of implementing site‑based improvements.
• Good financial management of budgets and cost efficiencies.
• Good understanding of CQC inspections.
• Patient focussed with evidence of engagement.
• Ability to lead change and quality improvements linked to patient safety.
• Data driven and performance focused.
• Positive stakeholder partnerships.

Main Duties

You will be the registered CQC Manager and be responsible for supporting and ensuring compliance with CQC standards and regulations using continuous improvement methodologies, working alongside colleagues from the Quality department.

You will be responsible for the effective day‑to‑day operational management of all clinical services provided throughout the prison, including primary care nursing clinics, GP clinics, and substance misuse services. You will be responsible for the management and monitoring of all service level agreements (dental services, physiotherapy, podiatry) ensuring performance‑monitoring standards are adhered to and the highest standards of care are maintained. This role within the prison is a senior role with responsibility as lead for delivery of service outcomes at a local level.

Requirements

Education and Training (Essential)

• Registered Healthcare Professional with current appropriate registration e.g., Nurse with NMC membership.
• Masters or equivalent in relevant subject area or equivalent level of experience.
• Management or leadership qualification or equivalent experience.
• Evidence of continued professional development at post‑graduate level, including delivery of evidence‑based care.

Education and Training (Desirable)

• RCGP Level 1 and 2 in alcohol or substance misuse.
• Prescribing qualification.

Knowledge and Experience (Essential)

• Extensive and significant, demonstrable successful experience at a senior level in a management operational role within a healthcare environment, working in a complex environment with multi‑health professionals.
• Knowledge of the effective application of the Health & Social Care Act 2014 and relevant legislation.
• Knowledge and understanding in relation to the government’s offender health agenda.
• Experience and knowledge of effective changes to practice to support regulatory compliance e.g., CQC, Regulation 28 etc.
• Experience of leading teams in a complex environment to implement organisational change and deliver a successful outcome.
• Experience of effectively managing a service working in partnership with multidisciplinary teams.
• Experience of working with vulnerable groups and understanding the complexity that they present.
• Experience of identifying and implementing quality initiatives.
• Experience of managing and maintaining effective relationships with a variety of stakeholders.
• Experience of leading clinical governance e.g. Infection Prevention & Control, Risk Management etc.
• Understanding and application of confidentiality.

Knowledge and Experience (Desirable)

• Experience of conducting and supporting research.
• Experience of working with Commissioners.
• Experience of managing offender care or secure units.
• Experience of working in substance misuse services.
• Experience of primary care, long term conditions management and minor illnesses.
• Coroner’s Court experience.

Skills (Essential)

• Excellent leadership skills.
• Skilled at leading a team to drive effective and safe delivery of care.
• Understanding of effective workforce planning.
• Ability to analyse complex information.
• Well‑developed and effective communication and facilitation skills, with the ability to influence with accountability.
• Working knowledge of clinical information systems e.g. SystmOne.
• Effective skills in consultation, negotiation, influencing and motivating people.
• Ability to manage conflict sensitively and effectively.
• Ability to lead effectively with demonstrable motivational and performance skills.
• Effective delegation skills.
• Ability to write clear and concise written information (e.g., reports, protocols) and present complex information.
• Keyboard skills—computer literate with a working knowledge of Microsoft Office.
• Meets the requirements of being the CQC registered manager.

Skills (Desirable)

• Research skills.
• IT skills.
• Experience of utilising quality improvement methodologies to develop services.
• Understands Primary Care and LTC management.

Protection and Registration

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Applicant Diversity

We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

About Us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team. Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

Benefits

• Access to NHS Pension
• Annual leave on your Birthday
• Welcome payment for some posts
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave