Head of Groups and EventsHead of Groups and Events Planning - ()

Meliá Hotels International; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading global hotel company in London is seeking a Head of Groups & Events Planning to maximize revenue through effective event management. You will lead a team, ensuring operational excellence and high guest satisfaction. The ideal candidate has strong leadership and financial skills, with a minimum of 2 years in a management role. This position offers competitive salary, bonuses, and various benefits, including hotel discounts and health plans.

Benefits

Competitive salary

10% annual performance-related bonus

Hotel discounts for you and family

Life Assurance x3 Salary

Health cash plan & discounted dental & optical cover

Company pension scheme

29 days holiday including bank holidays

Meals on duty

Qualifications

• Minimum 2 years experience in a management/leadership role.
• Experience in a similar luxury hotel environment.
• High attention to detail with a proactive, analytical, and service-driven mindset.

Responsibilities

• Maximise hotel revenue through seamless planning and delivery of groups and events.
• Lead and develop the Conference and Events Coordinators in your team.
• Ensure every detail enhances guest satisfaction while driving financial performance.
• Monitor event delivery, resolve incidents, and implement improvements.

Skills

Strong leadership

Financial skills

Operational skills

Communication skills

Planning ability

Problem-solving skills

Job description

Empresas : Meliá Hotels International

The world is yours with Meliá

Joining Meliá is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. Its knowing that the world is yours that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.

Head of Groups & Events Planning

Department : Groups & Events

Location : ME London

Reports to : General / Hotel Manager

Package : Competitive salary + 10% annual performance-related bonus + service charge

Whats in it for you?

• Global career opportunities across more than 350 hotels
• Hotel discounts for you, your friends & family across the globe
• Enrolment to the Company Bonus Scheme (10% of salary)
• Life Assurance x3 Salary
• Generous hotel service charge
• Health cash plan & discounted dental & optical cover
• Company pension scheme
• Loyalty rewards & refer-a-friend bonus (£500)
• 29 days holiday including bank holidays
• Access to Meliás global e-learning platform for personal & professional development
• High-street savings through Perks at Work
• Meals on duty

Mission

As Head of Groups & Events Planning, you will maximise hotel revenue through the seamless planning, coordination, and delivery of all groups and events. Youll ensure every detail from contracting to execution elevates guest satisfaction while driving financial performance. Leading and developing the Conference and Events Coordinators in your team, you will champion operational excellence, strengthen client relationships, and secure the hotel's position as a top MICE destination.

Key Responsibilities Operational Excellence

• Set team objectives, review contracts, allocate events, and oversee planning tasks.
• Ensure timely completion of group summaries, BEOs, and structured pre-con meetings.
• Monitor event delivery, resolve incidents, implement improvements, and track recurring issues.
• Prepare key departmental projections with F&B and provide insights during business reviews.
• Build strong relationships with external suppliers and oversee site inspections and visits.
• Represent the hotel at social event and MICE trade shows to support business generation.
• Participate in the creation, monitoring, and adjustment of departmental budgets.
• Analyse P&L, revenues, and expenses, identifying efficiencies and revenue opportunities.
• Ensure accurate billing, reporting, forecasting, and financial follow-up for groups / events.

What were looking for

• Strong leadership, financial, operational, and communication skills
• Experience in a similar luxury hotel environment
• High attention to detail with a proactive, analytical and service-driven mindset
• Excellent planning ability and proven problem-solving skills
• Minimum 2 years experience in a management / leadership role

Because belonging to the great Meliá family is being VIP

At Meliá, our people are the heart of everything we do. Whether youre stepping into leadership or building on your expertise, youll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People and that includes you.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.