Head of Global Operations

Randstad; United Kingdom; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading HR and technology firm is seeking a Global Operations Strategy Lead to oversee the unified operation of their worldwide IT systems. This role involves developing strategies, leading a global team, and ensuring system stability across regions. The ideal candidate will have over 10 years of experience in IT operations and proven leadership skills. This is an executive-level position offering full-time employment in the United Kingdom.

Qualifications

• Bachelor’s degree or above in Computer Science, Information Technology, or related fields.
• 10+ years of experience in global IT system operations and maintenance.
• Proven leadership experience managing global teams.

Responsibilities

• Oversee unified global IT system operations and maintenance.
• Develop and implement global O&M strategies to enhance efficiency.
• Lead a global O&M team and ensure effective resource allocation.

Skills

Global IT system operations

Leadership experience

Communication skills

Problem-solving abilities

Cross-cultural management

Education

Bachelor’s degree in Computer Science or IT

Tools

Diverse IT technologies

Job description

Senior Delivery Consultant | Recruitment Advisor | Internal Recruitment | MSP | RPO

Global Operations Strategy Lead - IT

We’re seeking an experienced Global Operations Strategy Lead to drive the unified operation, maintenance, and optimisation of our worldwide IT systems. In this role, you’ll ensure stability, efficiency, and continuous improvement across all regions while leading a global technical team.

Responsibilities

• 🛠️ Oversee unified global IT system operations and maintenance, ensuring high system availability and stability.
• 📘 Develop and implement global O&M strategies, processes, and standards to enhance efficiency and reduce operational costs.
• 🌎 Lead and coordinate a global O&M team, ensuring effective resource allocation and high-quality execution.
• 📈 Monitor worldwide IT system performance, proactively identifying and resolving system failures or performance issues.
• 🤝 Collaborate with regional teams and business units to understand needs and provide technical support, guidance, and training.
• 🔄 Plan and execute global IT system upgrades, migrations, and continuous improvement initiatives.
• 🔐 Ensure global IT system security, data integrity, and compliance with company policies and regulatory requirements.

Qualifications

• 🎓 Bachelor’s degree or above in Computer Science, Information Technology, or related fields.
• 🌍 10+ years of experience in global IT system operations and maintenance, with strong familiarity across diverse technologies and tools.
• 👥 Proven leadership experience managing global teams and coordinating cross-regional resources.
• 🗣️ Strong communication and collaboration skills for partnering with multiple regions and departments.
• 🧩 Excellent problem-solving abilities with the capacity to quickly diagnose and resolve global IT system issues.
• ⚙️ Solid technical background with hands‑on experience optimizing, upgrading, and enhancing IT systems.
• 🌏 Cross-cultural management skills and the ability to operate effectively across different cultural and business environments.

If you are interested, please apply directly.

Seniority level

Executive

Employment type

Full-time

Job function

Information Technology

Industries

Human Resources Services and Technology, Information and Media