Head of Field Service Engineering – Automotive & EV

Elevation Recruitment Group; Essex; On-site; GBP 48,000 - 55,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an experienced Head of Field Service Engineering to lead the field service functions for a dynamic global manufacturer in the Automotive industry. This role involves developing strategic approaches to service delivery and technical troubleshooting throughout the UK, focusing on customer excellence. Candidates should have leadership experience in Transport Vehicle Engineering and mastery of EV and Hybrid technologies. Competitive salary packages with overtime options are available.

Benefits

30% off company products

Overtime available

Qualifications

• Proven ability to lead and manage effective field service engineering delivery.
• Strong skills in developing aftermarket field service engineering strategy.
• Proficient in maintaining high levels of health & safety standards.

Responsibilities

• Lead the overall field service function throughout the UK.
• Develop a technical and customer-focused strategic approach.
• Ensure compliance with ISO9001 standard and quality systems.

Skills

Leadership experience within Transport Vehicle Engineering with L3 qualification

Experience at Master Technician Level within Automotive Servicing of EV, Hybrid and Diesel Engines

Experienced working with Electronic Vehicles including batteries and high voltages

Experienced working with automotive diagnostics software

Intuitive, energetic, and charismatic personality

Ability to create credible solutions

Job description

A leading recruitment agency in the UK is seeking an experienced Head of Field Service Engineering to lead the field service functions for a dynamic global manufacturer in the Automotive industry. This role involves developing strategic approaches to service delivery and technical troubleshooting throughout the UK, focusing on customer excellence. Candidates should have leadership experience in Transport Vehicle Engineering and mastery of EV and Hybrid technologies. Competitive salary packages with overtime options are available.