Head of Facilities Management

Enfield Council and Housing Gateway Ltd; Enfield; Hybrid; GBP 66,000 - 86,000; Full time

Job summary

An established industry player is seeking a strategic leader to head its Facilities Management service. This pivotal role involves overseeing a multi-disciplinary team to deliver high-quality, sustainable services across the corporate estate. The successful candidate will be responsible for ensuring compliance, managing budgets, and driving innovation in service delivery. With a commitment to sustainability, this position offers the opportunity to lead initiatives aimed at achieving net-zero goals by 2030. If you're passionate about facilities management and ready to make a significant impact, this role is perfect for you.

Benefits

Excellent pension through LGPS

Up to 32 days annual leave

Interest-free season ticket loan

Career development opportunities

Employee Assistance Programme

Health and leisure discounts

Tax-free bikes for work

1 month's paid sabbatical for Social Workers

Qualifications

• Significant senior-level experience in Facilities Management.
• Strong budget management and commercial thinking skills.

Responsibilities

• Lead the strategic direction and operational delivery of FM services.
• Ensure compliance and safety across all facilities.
• Manage a significant budget and drive service improvements.

Skills

Leadership

Budget Management

Facilities Management

Sustainability Practices

Compliance Knowledge

Communication Skills

Team Development

Education

Degree in Management or related field

Job description

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Job Description

Enfield Council is looking for an exceptional leader to take the reins of our Facilities Management (FM) service and shape its future. This is a rare and exciting opportunity to lead a multi-disciplinary team in delivering high-performing, sustainable, and customer-focused services across our corporate estate.

Reference Number: EAC-001978

Salary: HOS2 £66,366 - £85,284

Advert closing date: 18/05/2025

Department: Environment and Communities

Location: Civic Centre Site

Contract type: Permanent

Division: Facilities Management

Hours Per Week: 36

Contract End Date: Not applicable

Interview Date: To be confirmed

Job Description

Enfield Council is looking for an exceptional leader to take the reins of our Facilities Management (FM) service and shape its future. This is a rare and exciting opportunity to lead a multi-disciplinary team in delivering high-performing, sustainable, and customer-focused services across our corporate estate.

As Head of Facilities Management, you will lead the strategic direction and operational delivery of a fully integrated FM service using a co-ordinated delivery model. You will ensure excellence across all aspects of Hard and Soft FM, compliance, sustainability, procurement, and transformation, acting as the Council’s lead for the Corporate Landlord function.

Permanent full time contract

Hybrid working = 2-3 days a week in the office

Based at Enfield Civic Centre

£66,366 - £85,284 pa

Your key responsibilities will include:

• Delivering statutory Corporate Landlord responsibilities, including hard services (building maintenance) and soft services (cleaning, security, etc.) across all corporate buildings and facilities.
• Ensuring the Council’s facilities are safe, clean, compliant, efficient, and fit for purpose, through planned, cyclical, and reactive maintenance programmes.
• Leading and delivering the Council’s ambition to become Net Zero by 2030, working with sustainability teams to embed environmental principles in all FM operations.
• Overseeing a combination of in-house teams and external contractors to deliver a high-performing, value-driven FM service.
• Managing a significant budget, including forecasting, recharging, and cost recovery – ensuring services are delivered on time and within budget, while delivering a target surplus.
• Driving service improvement, innovation, and transformation, establishing and monitoring KPIs, performance metrics, and compliance obligations.
• Developing a high-performing FM team, embedding talent management, staff development, and holding others to account for results.
• Delivering major capital planned works across corporate, housing, compliance, and de-carbonisation programmes.
• Supporting Hard Services and Soft Services managers to ensure day-to-day maintenance, office setups, cleaning, reception, security, and emergency readiness are well executed across all Council sites.
  
  

Leadership, Strategy and Innovation

• Provide strong leadership, motivation, and clear direction to the FM team, aligning operations with Council goals and best practice.
• Embed best-in-class technical delivery through a multi-disciplinary in-house function, and drive ambitious transformation of the FM service.
• Develop Council-wide Maintenance & FM policy under the Procurement Guide and Contracts Procedure Rules.
• Champion innovation and collaboration, exploring new delivery models and funding sources (e.g., grants, S106) to optimise service and resource efficiency.
• Lead the Council’s Corporate Landlord technical delivery, driving implementation of the SAMP (2019–2024) and CIPFA Corporate Landlord principles.
  
  

Governance, Compliance & Risk

• Ensure all FM operations comply with legislation, including the Corporate Manslaughter and Corporate Homicide Act 2007, and are formally documented via council compliance systems.
• Oversee risk assessments, statutory inspections, audits, and compliance-related activities across all assets.
• Take overall accountability for timely and comprehensive responses to Freedom of Information requests, complaints, and Member enquiries relating to FM.
• Ensure contract and procurement processes follow Council Contract Procedure Rules and relevant industry standards.
  
  

You Will Be...

• A strategic leader with significant senior-level experience in Facilities Management within a large, complex organisation.
• A strong budget manager and commercial thinker with a proven track record of cost control, innovation, and service improvement.
• A skilled communicator and collaborator with the ability to engage effectively with senior stakeholders, elected members, contractors, and cross-service teams.
• An environmental advocate, passionate about driving sustainability and achieving meaningful carbon reductions.
• A confident decision-maker, able to manage competing priorities while maintaining safety, quality, and compliance.
• An inspirational leader with a commitment to staff development, accountability, and inclusive leadership.
  
  

Contact Details -

If you would like to know more about the role, please contact James Raven on 02081320842 for an informal discussion.

If you have any difficulties accessing this information, please contact Claire Turner, Senior Recruitment Advisor on 0208 132 1024 or [e-mail]

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents.

Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your supporting statement within your application.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working.

Why it's great to work for Enfield Council:

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax-free bikes for work.
• 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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