Head of Facilities

Bestway Group; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Pension

Life Assurance

Private Medical

Onsite parking

22 days annual leave

Job summary

Bestway Group is seeking a Head of Facilities to oversee maintenance, operations and compliance across facilities and infrastructure. You will lead maintenance, negotiate with suppliers, manage renovations and drive health & safety and regulatory compliance.

The role requires extensive senior FM experience, strategic budgeting, and effective leadership of technical teams and external partners. The company offers a competitive salary, pension, life assurance and private medical, with onsite

Qualifications

• Extensive senior FM experience across facilities management.
• Experience in multi-site environments (retail, hospitality, leisure) preferred.
• Strong contract administration and supplier management skills.
• In-depth Health & Safety and energy management knowledge.
• Proven ability to lead projects in live operating environments.
• Strategic thinking with robust budget oversight and cost control.

Responsibilities

• Set up, tender, and manage key contractors and suppliers for facilities and property services.
• Develop service schedules for statutory and legislative requirements, ensuring legal compliance.
• Manage budgets, control costs, and continuously improve service quality.
• Implement business-wide changes to maintain legal and statutory compliance.
• Foster a collaborative approach across the business for all Facilities-related matters.
• Audit and report on completed works, ensuring quality, time, and cost-effectiveness.
• Prepare and report to the Executive team on pending or future facility changes.
• Lead the development of a property-based FM system, ensuring stakeholder alignment.
• Set up, implement, and oversee processes for receipt and administration of quoted works.
• Oversee works projects from inception to completion.
• Stay ahead of industry standards, ideas, and innovations, reporting findings to the business.

Skills

Facilities leadership

Budget management

Contract administration

HSE expertise

Multi-site experience

Project management

Stakeholder management

Education

RICS/CIOB/BIFM membership

Job description

About the role

We’re searching for a Head of Facilities to oversee the maintenance and operation of buildings and other infrastructures to ensure all facilities are functioning optimally and safely. You will be managing maintenance, negotiating with suppliers and contractors and managing building renovations, as well as taking responsibility for compliance with the relevant health and safety regulations.

About Bestway

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East

Responsibilities:

• Set up, tender, and manage key contractors and suppliers for facilities and property services.
• Develop service schedules for statutory and legislative requirements, ensuring legal compliance.
• Manage budgets, control costs, and continuously improve service quality.
• Implement business-wide changes to maintain legal and statutory compliance.
• Foster a collaborative approach across the business for all Facilities-related matters.
• Audit and report on completed works, ensuring quality, time, and cost-effectiveness.
• Prepare and report to the Executive team on pending or future facility changes.
• Lead the development of a property-based FM system, ensuring stakeholder alignment.
• Set up, implement, and oversee processes for receipt and administration of quoted works.
• Oversee works projects from inception to completion.
• Stay ahead of industry standards, ideas, and innovations, reporting findings to the business.

The Ideal Candidate:

• Extensive experience in a Senior Facilities Management role.
• Preferably experience in a multi-site environment (retail, hospitality, leisure).
• Direction of technical engineering teams and external suppliers/consultants.
• Detailed technical specification writing and contract administration.
• Proven project management in live operating environments.
• Comprehensive Health & Safety and energy management expertise.
• Strategic thinking with exceptional budget management skills.

Desirable

• Membership of RICS, CIOB, or BIFM preferred.

Benefits:

• Competitive salary
• Pension
• 22 days annual leave plus the option to buy additional days
• Life Assurance
• Private Medical
• Onsite parking

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.