Head of Enterprise Customer Success

Stripe; Greater London; Hybrid; GBP 128,000 - 194,000; Full time

Job summary

A leading financial infrastructure platform in Greater London is seeking a Customer Success Manager to lead a high-performing team. The ideal candidate will have extensive experience in technology sales and account management, with proven leadership abilities in high-growth environments. You will be responsible for driving engagement and increasing revenue. This role offers a competitive salary range of £128,800 to £193,200 and benefits including equity and health plans.

Benefits

Equity

Company bonus

Health benefits

Wellness stipends

Qualifications

• 7-10 years of technology sales or account management experience.
• 3-5 years of people management experience.
• Experience in a high-growth technology environment.

Responsibilities

• Recruit, train, and lead Customer Success Managers.
• Drive engagement with high growth accounts.
• Develop the strategy for the Customer Success team.

Skills

Sales team management

Communication skills

Problem-solving

Customer relationships

Job description

A leading financial infrastructure platform in Greater London is seeking a Customer Success Manager to lead a high-performing team. The ideal candidate will have extensive experience in technology sales and account management, with proven leadership abilities in high-growth environments. You will be responsible for driving engagement and increasing revenue. This role offers a competitive salary range of £128,800 to £193,200 and benefits including equity and health plans.