Head of EMEA and APAC Client Solutions-Investment Management, Alternatives

Cambridge Associates; Camden Town; On-site; GBP 120,000 - 160,000; Full time

Job summary

A leading global investment firm is seeking a Head of EMEA and APAC Client Solutions to drive revenue growth and oversee client engagement efforts. The candidate should hold a Bachelor's degree, preferably an MBA, with over 15 years of experience in the financial services industry. Strong leadership and strategic thinking skills are essential. This role offers a chance to foster innovation and improve client outcomes globally.

Qualifications

• 15+ years of progressive experience in financial services.
• Proven track record in leading sales or client engagement functions.
• Ability to work collaboratively across global teams.

Responsibilities

• Develop and implement business development strategies.
• Enhance the client experience throughout the life cycle.
• Lead pipeline-building activities in EMEA and APAC.
• Champion a data-driven approach to improve processes.

Skills

Leadership skills

Strategic thinking

Problem-solving abilities

Communication skills

Interpersonal skills

Data-driven culture

Multilingual

Education

Bachelor's degree in Business, Finance, Marketing, or related field

MBA or advanced degree preferred

Job description

The Head of EMEA and APAC Client Solutions is a strategic leadership role and a key member of the Global Client Solutions Leadership team. This individual is responsible for driving revenue growth and market expansion and overseeing client engagement efforts in the EMEA and APAC regions. This role leads the development and implementation of business development strategies together with practice leadership and manages teams responsible for all phases of the prospect and client journey in the regions. They will work closely with the Global Client Solutions team to ensure a seamless client experience and contribute to the development of new client opportunities.

Strategic Leadership & Revenue Growth

• Develop and implement the regional business development and client engagement strategy in alignment with global objectives.
• Work with the EMEA and APAC GCS team and Sales Operations to identify areas of development and growth ensuring alignment with the company's growth and client service goals.
• Foster a culture of excellence, collaboration, and innovation within the team.

Client Engagement

• Establish and maintain a robust client engagement framework with appropriate resources across practice areas to enhance the client experience throughout the client life cycle.
• Collaborate with investment teams, PIM, CIT and Legal & Compliance to ensure client‑centric solutions and services.

Business Development & Market Expansion

• Lead all pipeline‑building activities, including lead generation, qualification, and conversion strategies within the EMEA and APAC regions.
• Identify and pursue new market opportunities, emerging client segments, and innovative business channels.
• Foster and manage strategic partnerships to enhance market reach and drive business growth.

Operational Excellence

• Streamline regional operations in collaboration with marketing, onboarding, and investment teams.
• Champion a data‑driven approach to improve processes and client outcomes.

Collaboration & Communication

• Work closely with the Global Head of Client Solutions, sales operations, regional marketing and regional practice heads to ensure alignment and consistency in client solutions while retaining regional nuance and regulatory awareness.
• Communicate effectively with internal and external stakeholders to promote the company's vision and objectives.

Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field; MBA or advanced degree preferred.
• 15+ years of progressive experience leading a senior sales or client engagement function within the financial services industry with a data‑driven culture.
• Strong leadership skills with a track record of building and managing high‑performing teams.
• Excellent strategic thinking and problem‑solving abilities.
• Demonstrated ability to drive growth and innovation in a competitive market.
• Strong communication and interpersonal skills.
• Ability to work collaboratively across global teams and functions.
• Multilingual preferred.

About Cambridge Associates

Cambridge Associates (CA) is a leading global investment firm that helps endowments & foundations, pension plans, and ultra‑high net worth private clients implement and manage custom investment portfolios that generate outperformance so that they can maximize their impact on the world. CA has a worldwide presence with key markets in North America, the United Kingdom, Europe, Asia, and Oceania.