Head Of Ecommerce

Bis Henderson; Northampton; On-site; GBP 70,000 - 80,000; Full time

Job summary

A reputable recruitment firm is seeking a Head of Ecommerce to lead operations in a high-growth logistics environment in Northampton. This role focuses on maximizing revenue, developing customer relationships, and driving business performance. The ideal candidate will have strong leadership skills and a proven track record in ecommerce logistics. You will inspire teams, drive continuous improvement, and shape the strategic direction of the business. A competitive salary package is offered within the range of £70,000 - £80,000 depending on experience.

Qualifications

• Proven experience in a senior leadership role within ecommerce logistics.
• Strong commercial awareness and strategic mindset.
• Successful record in leading continuous improvement projects.
• Excellent people management and leadership skills.

Responsibilities

• Lead and manage day-to-day operations across warehousing and transport.
• Inspire and develop operational teams to deliver high performance.
• Drive a culture of continuous improvement and compliance.
• Collaborate to align operational strategy with business goals.
• Lead transformational projects to facilitate business growth.
• Build strong relationships with new and existing customers.

Skills

Ecommerce logistics experience

Commercial awareness

Leadership skills

Continuous improvement

Customer relationship management

Job description

Location: Wellingborough
Salary: £70,000 - £80,000 (depending on experience)

Summary: As Head of Ecommerce, you will be the driving force behind operational excellence and strategic change within this high‑growth logistics business. A key focus will be maximising revenue, developing customer relationships and driving business performance. Alongside overseeing day‑to‑day operations, you will shape and execute the commercial strategy, ensuring the business is optimally positioned for scale and long‑term growth. The ideal candidate will be commercially driven, entrepreneurial and experienced leading small business or start‑up environments.

Key Responsibilities

• Leading and managing day‑to‑day operations across warehousing and transport.
• Inspire, manage, and develop operational teams to deliver high performance, ensuring service levels and KPIs are met.
• Driving a culture of continuous improvement and operational excellence, whilst ensuring compliance across the whole operation at all times.
• Collaborate with wider teams to align operational strategy with business objectives and goals.
• Lead the successful execution of various transformational projects to facilitate business growth.
• Build and maintain strong relationships with new and existing customers.

Key Skills / Experience

• Proven experience in a senior leadership role within a fast‑paced ecommerce logistics operation.
• Strong commercial awareness and strategic mindset.
• Successful track‑record of leading continuous improvement projects.
• Excellent people management and leadership skills.
• Previous experience working with customers, developing accounts and driving business growth is essential.

Processing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.