The Role
CST Training is seeking an experienced Head of E-Learning to lead the development and implementation of a cutting-edge digital learning strategy. This is a pivotal, single-threaded leadership role responsible for taking CST Training from a limited e-learning presence to a comprehensive digital offering that rivals our established physical and remote training.
The successful candidate will combine strategic vision, commercial acumen, and technical expertise-driving innovation in digital learning platforms, building scalable infrastructure, and leading a team of instructional designers, content creators, and technologists.
Key Responsibilities
- Digital Learning Strategy
- Define and execute CST Training's end-to-end e-learning strategy in alignment with business objectives.
- Champion the adoption of emerging learning technologies (AI, adaptive learning, mobile-first solutions).
- Technical Leadership
- Oversee the implementation, configuration, and optimisation of LMS platforms (e.g., Moodle) and ensure robust API integrations with CRM, HR, and compliance systems.
- Manage SCORM/xAPI/Tin Can compliance, content hosting, and platform interoperability.
- Ensure accessibility standards (WCAG 2.1, Section 508) and data protection (GDPR) are embedded into all solutions.
- Collaborate with IT teams to manage system performance, user authentication (e.g., SSO), and platform security.
- Product Development & Content
- Lead the full lifecycle of e-learning product development-from planning and instructional design to deployment and post-launch evaluation.
- Ensure content is engaging, interactive, and commercially viable (balancing learner experience, cost, and market demand).
- Maintain quality assurance processes across all digital courses.
- Leadership & Project Management
- Recruit, mentor, and lead a cross-functional team (instructional designers, content developers, media specialists, platform administrators).
- Deliver projects on time, on scope, and on budget using agile or hybrid project management approaches.
- Drive collaboration across curriculum, operations, sales, and marketing to ensure commercial success.
- Data & Performance
- Leverage LMS analytics, dashboards, and reporting APIs to track learner engagement, satisfaction, completion rates, and ROI.
- Use data-driven insights to refine learning experiences and inform future product decisions.
- Innovation & Growth
- Explore opportunities for blended learning, VR/AR, simulation-based training, and other digital-first innovations.
- Identify new revenue streams and partnerships that expand CST's reach and impact.
Essential Skills & Experience
- Proven experience in a senior e-learning or digital learning leadership role.
- Strong understanding of LMS platforms (e.g., Moodle & bespoke platforms), APIs, and system integrations.
- Demonstrable experience with e-learning standards (SCORM, xAPI, AICC) and accessibility compliance.
- Hands-on knowledge of authoring tools (Articulate 360, Captivate, Rise, Lectora, etc.).
- Experience in leading multidisciplinary teams and managing large-scale digital projects.
- Commercial acumen: building viable products, pricing strategies, and measuring ROI.
- Excellent communication, stakeholder management, and change leadership skills.
Desirable Skills & Experience
- Experience in the construction training or vocational education sector.
- Familiarity with regulated qualifications and awarding organisation requirements.
- Knowledge of cloud hosting, data integrations, and security best practices.
- Experience of building both accredited and non-accredited online learning pathways.
- Exposure to advanced digital learning methods (adaptive learning engines, AI tutors, VR/AR training).
Why Join CST Training?
CST Training is a trusted leader in professional training across the UK, known for simplicity, wisdom, and innovation. This is a unique opportunity to build a digital learning ecosystem from the ground up-shaping not only CST's future but also setting new standards in the training industry.
Job Type
Full-time
Benefits
- Additional leave
- Company pension
- Work from home
Work Location
Remote