Head of Digital

Lloyd Recruitment; England; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading recruitment agency is seeking a Head of Digital to shape the digital strategy for a well-known travel and tourism brand. This role involves defining a data-driven roadmap, leading a talented digital team, and optimising customer experiences across online platforms. Ideal candidates will have strong B2C digital leadership experience, preferably in travel or leisure. The position is hybrid based in West Sussex.

Qualifications

• Experience in travel, leisure, or hospitality preferred.
• Strong track record in B2C digital leadership and strategy.
• Ability to lead and inspire a digital team.

Responsibilities

• Define and deliver a data-driven digital roadmap.
• Manage and optimise a complex digital ecosystem.
• Lead and develop a small, high-performing digital team.

Skills

B2C digital leadership

Digital strategy development

Team leadership

Data-driven decision making

Customer experience enhancement

Job description

Head of Digital - B2C

Competitive Salary

West Sussex | Hybrid

Lloyd Recruitment Services is delighted to be partnering with a long-standing client, a leading travel and leisure business, in their search for a Head of Digital to join their team. This is a newly created role, established to support the company's ongoing growth and investment within digital marketing.

About the Head of Digital role :

This is a unique opportunity to shape and lead the digital strategy for a well-known travel and tourism brand. As Head of Digital, you'll define and deliver a data-driven roadmap that drives growth, engagement, and customer loyalty across multiple online platforms, including websites and mobile apps.

You'll lead a talented digital team, oversee analytics and performance, and champion innovation, personalisation, and customer-first digital experiences. While experience in travel, leisure, or hospitality is ideal, this role is also open to candidates from insurance who have a strong track record in B2C digital leadership, strategy, and transformation.

Head of Digital Key Responsibilities :

• Develop and execute the company's digital strategy to support growth and enhance customer experience.
• Lead, inspire, and develop a small, high-performing digital team.

Manage and optimise a complex digital ecosystem (we...