Head of Delivery

GoodPeople; West End; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Healthcare after probation

Stakeholder pension

25 days holiday

Job summary

GoodPeople is seeking a Head of Delivery to lead its portfolio of employment, skills and social value programmes across the UK. You will own delivery standards, client relationships and the recruitment team, shaping how our model scales from London to regional delivery partners.

This hybrid, full-time role reports to the COO and CEO, with an initial 12-month fixed term and a path to a permanent executive position.

Qualifications

• Track record leading employment, skills or social value programmes with measurable outcomes.
• Credibility with contractors and public sector purchasers; ability to mobilise senior stakeholders.
• Experience turning relationships into contracted work; strong budget and reporting discipline.

Responsibilities

• Plan, mobilise and run programmes day to day including workplans, governance, budgets, risks and reporting.
• Build scalable delivery models to handle new contracts without reinvention.
• Engage with employers, NHS trusts, local authorities and suppliers to create jobs and apprenticeships.
• Own client and funder relationships; report progress and milestones clearly.
• Lead recruitment team through a Recruitment Team Lead, with clear targets and pipeline management.
• Build partnerships with local authorities, Net Zero hubs, colleges and skills networks.
• Identify opportunities to extend programmes into new phases and places.

Skills

Programme leadership

Stakeholder engagement

Commercial mindset

Delivery management

Data literacy

Team leadership

Job description

Can you see yourself leading delivery on one of the UK's most ambitious social value programmes? Experienced leader required to shape, deliver and scale social impact programmes across the UK.

Location: Hybrid, 3 days per week across central London and our delivery regions (currently East of England)

Contract: Full time, initial 12-month fixed term with a view to a permanent executive role

Reports to: Chief Operating Officer and Chief Executive

Start: As soon as possible

About GoodPeople

We are GoodPeople, a fast-growing tech-focussed social enterprise. For over a decade we've built talent pipelines connecting employers to diverse local communities - creating real social and climate impact.

We combine our own jobs and skills platforms with in-person delivery, working with clients from the GLA, NHS and Local Authorities to Tier 1 contractors, and a growing network of colleges, training providers and community organisations.

The role

As Head of Delivery, you will lead GoodPeople's portfolio of employment, skills and social value programmes, turning commitments into people in work, apprenticeships and opportunities for local businesses. You will own delivery standards and client relationships, manage our delivery teams and shape how our model scales.

You will start with two flagship programmes:

• NHS new hospitals, East of England. GoodPeople has been commissioned to design a regional delivery model so the NHS's investment in new hospitals creates jobs, apprenticeships and skills for local people. You will lead delivery, bringing the NHS, contractors, local authorities and colleges behind one plan.
• Green careers. Our established programme supports people into green economy jobs, funded by a major corporate partner as part of a £100 million impact investment. You will own the funder relationship and milestones, and lead the recruitment team.

Your portfolio will grow to include further programmes across the UK, and you will help win and mobilise them. You will work closely with our founders and Head of Partnerships, supported by a Project Coordinator.

What you will do

• Programme delivery. Plan, mobilise and run our programmes day to day: workplans, governance, budgets, risks and reporting.
• Delivery model. Build consistent ways of mobilising, running and reporting on programmes so we can take on new contracts without reinventing delivery.
• Employer engagement. Build relationships with Tier 1 contractors, NHS trusts, local authorities and employers, and turn them into jobs, apprenticeships and supplier opportunities.
• Client and funder management. Own client and funder relationships, report progress clearly and deliver our milestones.
• Leading delivery. Lead our recruitment team through a Recruitment Team Lead, setting clear targets and keeping the pipeline moving.
• Strategic partnerships. Build partnerships with local authorities, Net Zero Hubs, colleges and skills networks.
• Growth. Develop opportunities to extend our programmes into new phases and places, and contribute to bids.

What you will bring

• A track record of leading employment, skills or social value programmes to measurable outcomes, ideally linked to construction, infrastructure or public sector capital investment.
• Credibility with contractors and public sector commissioners, and confidence to mobilise senior stakeholders.
• A commercial head: experience of account or funder management, and of turning relationships into contracted work.
• Experience leading a delivery team to targets, ideally in recruitment or employability, and comfort working with data.
• Strong organisation, budget management and clear reporting to senior audiences.
• Confidence with digital platforms and AI tools.

Nice to have

• Knowledge of Social Value and public procurement.
• Expertise in construction skills with Tier 1s and their supply chain.
• Experience of Local Government, NHS or Central Government.
• Experience in the green economy or net zero skills.

What we offer

• Scope. Leading a growing portfolio, including a flagship NHS programme from its first months.
• Where you work. Hybrid, with time across our delivery regions and days together at Somerset House, central London.
• Holiday and health. 25 days plus bank holidays; healthcare after probation; stakeholder pension.

GoodPeople is an equal opportunity employer. We especially welcome applicants from ethnic minority and global majority backgrounds, and those with lived experience of inequality. Let us know if you need any adjustments and we will accommodate them.