Head of Delivery

The Fulham Shore; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic food company in Greater London is seeking a professional to enhance delivery growth through leading platforms like Deliveroo and Uber Eats. This role involves turning data into actionable insights, managing integrated marketing campaigns, and owning budgets across brand portfolios. Candidates should have experience in hospitality or retail, along with strong analytical skills. A competitive salary plus benefits, including healthcare and staff discounts, is offered.

Benefits

Competitive salary + bonus

Healthcare

28 days’ holiday

Pension

EAP

Staff discount

Qualifications

• Experience in hospitality, retail, or FMCG.
• Experience in paid search and lifecycle/CRM is a big plus.
• Fluent in analytics and creative thinking.

Responsibilities

• Drive delivery growth with major partners like Deliveroo and Uber Eats.
• Execute integrated marketing campaigns to increase visits and orders.
• Define KPIs and track performance metrics.
• Manage budgets and coordinate marketing plans.

Skills

Delivery channel management

Analytical skills

Performance marketing

Strong communication skills

Job description

Franco Manca and The Real Greek, The Fulham Shore

Two brands. One mission: simple, joyful food. At Franco Manca we’re pioneers of sourdough, at The Real Greek every meal’s a celebration of culture and community. We need a pro who owns delivery channels (Deliveroo/Uber Eats/Just Eat). Experience in the wider digital ecosystem (PPC/CRM) is a big plus.

What you’ll do

• Drive delivery growth with Deliveroo/Uber Eats/Just Eat
  Expand brand presence across all major delivery partners by optimising visibility, improving menu structure, leveraging platform‑level promos, and managing performance levers (boosts, offers, fee tests). Build strong partner relationships to secure placement, co‑funded marketing, and data insights that increase order volume and reach new customers.
• Run full‑funnel performance marketing
  Plan and execute integrated campaigns across search, paid social, SEO, affiliates, and retargeting to grow both visits and orders. Continuously refine audience targeting, creative, bidding, and landing experiences to drive efficient acquisition while supporting brand visibility and category growth.
• Turn data into action
  Define and track clear KPIs across acquisition, retention, and delivery performance. Use real‑time dashboards and sharp weekly reporting to identify quick wins and inform decision‑making. Implement a rapid test‑and‑learn culture to validate hypotheses and scale what works.
• Own budgets and partner plans across both brands Manage channel budgets, forecast performance, and allocate spend to maximise ROI across two brand portfolios. Coordinate with internal teams and external partners to deliver aligned marketing calendars, co‑branded activations, and shared growth goals.

You are

A do‑er with hospitality/retail/FMCG experience.

Strong in managing delivery channel. Experience in paid search & lifecycle/CRM are a big plus. Fluent in analytics, commercial, and creative.

Perks

• Competitive salary + bonus, healthcare, 28 days’ holiday (including bank holidays), pension, EAP, and staff discount across Franco Manca & The Real Greek, plus great food when you’re in our restaurants.