Head of Customer Engineering | South West England | Hybrid Working - Next- Wireless Tec... in B[...]

Energy Jobline ZR; Bristol; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading technology company in South West England is seeking a Head of Customer Engineering to lead a dynamic technical team. This role involves ownership of the technical customer journey, engagement with global customers for mission-critical connectivity, and ensuring real-world solutions are delivered. The ideal candidate should have proven experience in wireless networking and managing customer-facing teams. This position offers competitive compensation and a hybrid working opportunity.

Benefits

Competitive compensation

Bonus and benefits package

Leadership role with strategic influence

Qualifications

• Proven leadership of customer-facing technical teams.
• Strong experience in wireless networking and telecoms.
• Able to travel internationally.

Responsibilities

• Lead and develop a team of Field & Solutions Engineers.
• Own the end-to-end technical customer journey.
• Act as senior technical authority in customer engagements.

Skills

Leadership of customer-facing technical teams

Wireless networking

Complex embedded systems

Networking architecture

Commercial engagement skills

Job description

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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

Head of Customer Engineering

South West England | Hybrid Working

Next-Wireless Technology | Global Deployment

Are you a technical leader who thrives at the intersection of innovation and real-world application? Do you enjoy working closely with customers to turn cutting-edge technology into scalable commercial deployments?

We are recruiting for a Head of Customer Engineering to lead a high-performing technical team at a market-leading technology company specialising in advanced wireless network solutions for mobility, transport, and defence applications.

This is a high-impact leadership role working directly with global customers who rely on ultra-fast, mission-critical connectivity.

As Head of Customer Engineering, you will:

• Lead and develop a team of Field & Solutions Engineers
• Own the end-to-end technical customer journey from pre-sales to deployment
• Act as the senior technical authority in customer engagements
• Guide product validation, field trials, demonstrations and integration projects
• Influence product direction by championing customer feedback internally
• Shape scalable system solutions that accelerate customer adoption worldwide

What We’re Looking For

• Proven leadership of customer‑facing technical teams (e.g. solutions engineering, field applications, or support)
• Strong experience in wireless networking, telecoms, or complex embedded systems
• Hands‑on expertise in networking architecture (L2/L3, VLANs, routing) or wireless system deployment
• Strong commercial and customer engagement skills able to communicate complex ideas to both engineers and executives
• Able to travel internationally as required
• A passion for innovation and delivering real-world impact

Why Apply?

• Join a pioneering scale‑up shaping the future of global connectivity
• Highly visible leadership role with strategic influence
• Mix of hands‑on technical engagement and strategic direction
• Competitive compensation, bonus and benefits package
• Work on solutions already transforming transport and defence communications at scale

Interested in shaping the next of wireless connectivity? Apply now for a confidential discussion.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.