Head of Content & Creative

Harnham; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Harnham is seeking a Head of Content & Creative to lead the development and execution of a global content strategy for an international humanitarian organization. The role focuses on engaging audiences, strengthening the brand, and supporting fundraising across multiple markets.

You will manage a creative team across content, social, design, and video, collaborate with fundraising and donor teams, and oversee channels including social, websites, email, SMS, WhatsApp, and offline comms.

Qualifications

• Experience in developing and leading content strategies for global or multi-market programs.
• Proven ability to lead creative/editorial teams and deliver on fundraising goals.
• Strong stakeholder management and ability to translate complex topics for diverse audiences.

Responsibilities

• Define and lead the global content strategy and storytelling vision.
• Oversee content across channels: social, website, email, SMS, WhatsApp, offline comms.
• Lead and develop the content/creative team (content, social, design, video).
• Align content with fundraising objectives and donor retention across markets.

Skills

Content strategy

Leadership

Stakeholder management

Audience insight

Job description

The client is seeking a Head of Content & Creative to lead the development and execution of a global content strategy for an international humanitarian organization. This newly established leadership role is designed to drive engagement, strengthen the brand, and support fundraising efforts across multiple international markets. The position offers the opportunity to shape how complex humanitarian issues are communicated, ensuring that messaging is both impactful and consistent while remaining relevant to diverse audiences worldwide.

The successful candidate will be responsible for setting the vision for content and storytelling, connecting creative output to fundraising outcomes, and bringing alignment across international markets. This role involves leading and developing an established creative team that includes content, social media, creative design, and video production professionals. The Head of Content & Creative will oversee content across various channels such as social media, websites, email, SMS, WhatsApp, and offline communications, while also fostering partnerships with influencers and creators. Collaboration with fundraising, marketing, and donor retention teams is essential to ensure content supports broader organizational objectives.

Ideal candidates will have strong experience in content strategy and storytelling, proven leadership of creative or editorial teams, and the ability to translate complex topics into engaging narratives. Skills in stakeholder management, audience insight, and balancing brand building with measurable outcomes are highly valued. Experience in fundraising, international brands, supporter engagement, and working with distributed teams is considered advantageous. The role offers hybrid working arrangements, opportunities for international travel, and the chance to make a meaningful impact within a globally recognized humanitarian organization.