Head of Communications

n8 Talent; City Of London; On-site; GBP 90,000 - 95,000; Full time

Job summary

A leading SaaS platform is seeking a Head of Communications to lead their global narrative and manage internal and external communications strategies. The role involves developing media relations, supporting the CEO and leadership in visibility strategies, and uniting employees through effective internal communication. The ideal candidate has extensive B2B communication expertise and experience in crisis management, combining strategic thinking with execution skills. This position requires three days a week in central London, following a flexible working model.

Benefits

Strong flexible working

Corporate benefits

Qualifications

• Proven track record in a B2B communications role, ideally in technology or SaaS.
• Experience in a global environment, capable of both strategic planning and content execution.
• Ability to establish media relationships across different markets.

Responsibilities

• Lead and execute a comprehensive global communications strategy.
• Develop and nurture relationships with technology media and analysts.
• Define and deliver internal communications strategies to inspire employees.

Skills

B2B communication expertise

Crisis management

Media relationship building

Strategic thinking

Brand development

Performance metrics analysis

Job description

Head of Communications - SaaS

London – Holborn - 3 days per week (non‑negotiable)

£90‑95,000 plus strong flexible working and corporate benefits

We’ve been retained to search for a communications leader ready to take the helm at a globally recognised SaaS brand, embarking on further expansion into international markets.

Our client is a market‑leading digital platform… hugely established, and scaling.

They’re seeking an exceptional individual to further define and drive their global narrative from a comms and brand perspective. This is a high‑impact role for a strategic, hands‑on, and experienced communications professional.

Head of Communications

As the Head of Global Communications, you will be the chief architect of the company voice, steering both their external reputation and internal culture. You will be responsible for a comprehensive, integrated communications strategy spanning global PR, Executive Visibility, Social Media, and Internal Comms.

This is not a purely strategic role—we need a leader who is passionate about execution, content creation, and measurable results… as well as managing a small and defined comms team, within a much larger marketing function.

Key responsibilities & impact

• Global PR & External Communications: Develop and lead the worldwide strategy, building strong ties with technology media, analysts, and partners (UK & International). You will secure earned coverage, drive thought leadership, and manage high‑stakes crisis communications.
• Executive Profile Building: Design and execute a robust executive visibility strategy for the CEO, CMO, and senior leaders. This includes crafting compelling op‑eds, LinkedIn content, and managing all media/keynote appearance preparation and briefing.
• Internal Alignment & Culture: Define and deliver a global internal communications strategy that truly unites, informs, and inspires our client’s people across all channels (intranet, newsletters, town halls). You'll be a key partner to HR and leadership, supporting critical announcements and cultural initiatives.
• Leadership & Advisory: Lead, coach, and develop a high‑performing communications team. Act as a trusted advisor to the Senior Management Team (SMT) on reputation and media strategy.

Who we're looking for

The ideal candidate is an established, high‑calibre B2B communications expert with a proven track record in a dynamic, global environment (ideally within technology or SaaS).

• A strategic mind with the ability to dive into the details—you can draft a compelling press release one minute and advise the CEO the next.
• Exceptional skills in building and leveraging media relationships across different markets.
• Expertise in crisis management and protecting brand trust.
• Demonstrable experience in developing brand and nurturing ‘tone of voice’ for the business.
• A leader who uses structured metrics and dashboards to measure and report on the performance of both external and internal channels.

This role requires someone able to work strategically, alongside other exceptional marketing professionals both onsite and remotely.

This position is based three days in their central London location (Holborn) and whilst the business operates an exceptional flexible working structure, the three days in the office are ESSENTIAL and non‑negotiable, given its visability and leadership within this global organisation.

N8 are a retained partner for this senior assignment.