Head of Clinical Services

Career Makers; Stafford; On-site; GBP 68,000 - 92,000; Full time

Job summary

Career Makers in Staffordshire is seeking an experienced Head of Clinical Services to lead governance, quality, safeguarding and workforce development across community-based services. You will be a key member of the senior leadership team, driving high standards of care, regulatory compliance and outcomes for service users.

You will manage multiple locations, oversee clinical governance, infection control, incident management and continuous improvement while building strong NHS partnerships and

Qualifications

• NMC Registered Nurse (Adult and/or Paediatric) is required.
• Degree-qualified healthcare professional.
• Significant senior leadership experience in complex care, community healthcare, or homecare services.

Responsibilities

• Lead and develop nursing and care teams across multiple locations.
• Ensure robust clinical governance, quality assurance, and risk management frameworks.
• Oversee safeguarding, infection control, incident management, and clinical compliance.
• Drive service improvement, innovation, and transformational change initiatives.
• Build relationships with NHS partners, commissioners, local authorities, and stakeholders.
• Support development of complex care services and workforce strategies.
• Ensure services meet regulatory and legislative requirements.
• Promote a culture of continuous learning, professional development, and clinical excellence.
• Champion person-centred care and use feedback to improve service delivery.

Skills

Leadership

Stakeholder management

Clinical governance

Quality improvement

Safeguarding

Communication

Strategic thinking

Project management

Travel

Education

NMC Registered Nurse

Degree-qualified healthcare professional

Master’s qualification in Healthcare or Management

Tools

Lean

Quality Improvement

Service redesign

Job description

Location: Staffordshire
Salary: £80,000

An exciting opportunity has arisen for an experienced clinical leader to join a growing complex care provider supporting adults and children with long-term and complex healthcare needs in the community.

As Head of Clinical Services, you will be responsible for leading clinical governance, quality, safeguarding, workforce development, and service improvement across multiple services. Working as a key member of the senior leadership team, you will drive high standards of care, regulatory compliance, and positive outcomes for service users.

Key Responsibilities

• Lead and develop nursing and care teams across multiple locations.
• Ensure robust clinical governance, quality assurance, and risk management frameworks.
• Oversee safeguarding, infection control, incident management, and clinical compliance.
• Drive service improvement, innovation, and transformational change initiatives.
• Build effective relationships with NHS partners, commissioners, local authorities, and stakeholders.
• Support the development of complex care services and workforce strategies.
• Ensure services meet all regulatory and legislative requirements.
• Promote a culture of continuous learning, professional development, and clinical excellence.
• Champion person-centred care and use feedback to improve service delivery.
• Contribute to wider organisational strategy as part of the senior leadership team.

Requirements

• NMC Registered Nurse (Adult and/or Paediatric).
• Degree-qualified healthcare professional.
• Significant senior leadership experience within complex care, community healthcare, or homecare services.
• Strong understanding of clinical governance, safeguarding, quality, and compliance.
• Proven experience managing multidisciplinary teams.
• Experience delivering service improvements and driving clinical excellence.
• Excellent leadership, communication, and stakeholder management skills.
• Full UK driving licence and willingness to travel.

Desirable

• Master's qualification in Healthcare or Management.
• Experience working with children and adults with complex clinical needs.
• Knowledge of Lean, Quality Improvement, or service redesign methodologies.

This is an excellent opportunity for a strategic clinical leader looking to influence service delivery, enhance quality standards, and make a meaningful impact within a growing healthcare organisation