Head of Clinical Operations

Web Recruit Ltd; Exeter; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Head of Clinical Operations in Exeter. This pivotal role combines leadership and IT/e-Health expertise to manage healthcare professionals and develop high-quality clinical content across solutions. Candidates should hold a relevant medical qualification and have experience in digital clinical publishing. The position offers opportunities to engage with AI and automation while ensuring compliance with UK and international standards. A hybrid work model is in place, requiring office attendance twice weekly.

Benefits

Competitive salary

25 days holiday plus statutory

Flexible holiday purchase option

Annual company bonus scheme

Health and Wellbeing allowance

Health cash‑back scheme

Electric Vehicle scheme

Enhanced pension scheme

Cycle to work scheme

Charity days

Enhanced maternity/paternity schemes

Qualifications

• Accredited Pharmacist, Medical Doctor or comparable qualification.
• Experience in the IT or e‑Health sector and healthcare organizations.
• Experience in clinical publishing and digital formats.

Responsibilities

• Lead the promotion of clinical content creation.
• Manage healthcare professionals and content authors.
• Deliver high‑quality clinical content meeting standards.
• Promote adoption of AI and automation.
• Support strategy related to clinical content.

Skills

Interpersonal skills

Influencing skills

Presentation skills

Negotiation skills

AI adoption

Automation experience

Education

Accredited Pharmacist or Medical Doctor

Tools

Content management systems

Job description

Head of Clinical Operations

Exeter, Devon

About Us

At FDB (First Databank), we create and deliver the world’s most trusted Medicines knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies and wider healthcare systems, supporting millions of patient encounters every day.

Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious and Health at the Heart. If these resonate with you, you’ll feel right at home with us.

The Opportunity

We’re looking for a high‑calibre medical professional with IT / e‑Health experience and a track record of engagement with AI and automation to join us on a full‑time, permanent basis in a pivotal leadership role.

This is a mission‑critical role, where you will be enabled to make a real impact and drive engagement with new technology and processes to ensure we maintain our market‑leading position and reputation for quality.

What You’ll Do

• Lead the promotion and development of engaging clinical content creation across our portfolio of healthcare solutions.
• Manage healthcare professionals and Solution Leads who author data and content that underpin our software solutions.
• Deliver high‑quality clinical content in line with UK and international standards while maintaining appropriate quality, controls and procedures.
• Promote the appropriate adoption of AI and automation.
• Contribute to our strategy as it relates to clinical content.
• Support and oversee the work of team leaders.
• Manage resource budgets and delivery timeframes.
• Ensure clinical processes are embedded to maximise value.

Please note that this is a hybrid role; you will be required to attend the office in Exeter twice a week.

About You

• Accredited Pharmacist, Medical Doctor or a comparable qualification.
• Previous experience in the IT or e‑Health sector and in a healthcare or NHS‑related organisation.
• Experience in clinical publishing in a digital format and/or familiarity with content management systems.
• A track record of adopting new tools and processes, such as AI and automation.
• History of budgetary control and IT proficiency.
• Confident, curious, with strong interpersonal, influencing, presentation and negotiation skills and a passion for excellence and innovation.

The Benefits

• Competitive salary
• 25 working days’ holiday per annum plus statutory holidays
• Flexible option for employees to purchase up to five additional days’ holiday
• Annual company bonus scheme
• Health and Wellbeing allowance per annum
• HealthShield flexible health cash‑back scheme
• Electric Vehicle scheme
• Enhanced pension scheme
• Cycle to work scheme
• Charity days
• Enhanced maternity/paternity schemes
• and many more…!

Apply Now

So, if you are looking for the perfect platform to grow and develop your leadership skills, become involved with AI and automation and take your career to the next level as a key decision‑maker, we are waiting to hear from you.

To take your next step and become our Head of Clinical Operations, select the Apply button shown.

Other organisations may call this role Head of Clinical Content, Clinical Content Manager, Healthcare Content Manager, Healthcare Solutions Manager, Digital Healthcare Manager, e‑Health Product Manager or Head of Clinical Content Strategy.