Head of Client Success & Growth

Private Equity Insights IVS; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading private equity firm in London is seeking a Head of Client Success to lead client satisfaction initiatives and mentor a high-performing team. The ideal candidate will possess over 5 years of leadership experience in fast-paced environments, with a focus on developing strategies that drive customer success. This role offers a unique opportunity to make a tangible impact in a rapidly growing company, along with competitive compensation and career growth potential.

Benefits

Market-competitive compensation

Unlimited growth potential

Travel opportunities

Qualifications

• 5+ years of leadership experience in related roles.
• Proven track record of leading client success and operations.
• Experience in high growth startup environments.

Responsibilities

• Manage and mentor the client success team.
• Onboard new clients and manage delivery processes.
• Implement automation strategies to scale operations.

Skills

Leadership in fast-paced environments

Project management

Strong analytical skills

Team building and mentorship

Customer success strategies

Job description

A leading private equity firm in London is seeking a Head of Client Success to lead client satisfaction initiatives and mentor a high-performing team. The ideal candidate will possess over 5 years of leadership experience in fast-paced environments, with a focus on developing strategies that drive customer success. This role offers a unique opportunity to make a tangible impact in a rapidly growing company, along with competitive compensation and career growth potential.