Head of Client Success & Growth

SetSales; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading sales community in London is seeking a Client Success Director to lead client success and operations. The role involves managing a high-performing team, onboarding clients, and ensuring customer satisfaction. Ideal candidates have over 5 years of leadership experience in high growth environments, excellent project management skills, and a passion for fostering team culture. This position offers competitive compensation, a meaningful impact, and an opportunity for professional growth.

Benefits

Market-competitive compensation

Unlimited growth potential

Travel opportunities

Invaluable transferable skills

Qualifications

• 5+ years of leadership experience in fast-paced environments.
• Proven success in client success and operations.
• Ability to create a high-performing culture.

Responsibilities

• Manage and mentor the client success team.
• Onboard new clients and oversee delivery processes.
• Harmonize cross-departmental processes for efficiency.

Skills

Leadership experience

Project management skills

Strong analytical skills

People management

Customer focus

Job description

A leading sales community in London is seeking a Client Success Director to lead client success and operations. The role involves managing a high-performing team, onboarding clients, and ensuring customer satisfaction. Ideal candidates have over 5 years of leadership experience in high growth environments, excellent project management skills, and a passion for fostering team culture. This position offers competitive compensation, a meaningful impact, and an opportunity for professional growth.