Head of Client Success & Accounts - SaaS Growth Leader

Konker Recruitment; Manchester; Hybrid; GBP 50,000; Full time

Job summary

A growing SaaS company in the UK seeks a Head of Account Management and Client Success to lead and develop a multi-disciplinary team. This role emphasizes coaching and motivating team members while managing a small portfolio of accounts. Recognized for its strong culture and sustainable growth, the company offers a hybrid working environment, a competitive salary of £50,000 DOE, and opportunities for international travel and personal development. Ideal for an experienced leader in SaaS or client-facing roles.

Benefits

Competitive salary

Hybrid working model

Private healthcare

23 days holiday plus bank holidays plus Christmas shutdown

Ongoing progression and development opportunities

Qualifications

• Strong leadership skills with a focus on coaching and development.
• Background in Client Success or Account Management.
• Experience in SaaS or retail technology.

Responsibilities

• Lead and develop a Client Success team across two locations.
• Manage a small portfolio of key accounts.
• Identify and act on upsell and cross-sell opportunities.

Skills

Strong people leader

Experience managing teams across multiple locations

Excellent stakeholder management skills

Analytical and data driven

Confident communicator

Job description

A growing SaaS company in the UK seeks a Head of Account Management and Client Success to lead and develop a multi-disciplinary team. This role emphasizes coaching and motivating team members while managing a small portfolio of accounts. Recognized for its strong culture and sustainable growth, the company offers a hybrid working environment, a competitive salary of £50,000 DOE, and opportunities for international travel and personal development. Ideal for an experienced leader in SaaS or client-facing roles.