Head Of Business Systems

Adecco; United Kingdom; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A leading recruitment agency in the United Kingdom seeks a Head of IT Business Systems to enhance corporate IT systems and improve staff and student experiences. This role involves strategic leadership, project management, and operational excellence. Key responsibilities include managing business systems, leading a team, and ensuring compliance with regulations. Ideal candidates will possess strong expertise in IT leadership and the ability to provide strategic advice while balancing priorities.

Benefits

Permanent benefits

Flexible working hours

Qualifications

• Proven experience in strategic IT leadership and business systems management.
• Strong expertise in project delivery and people management.
• Ability to provide strategic advice and manage competing priorities.

Responsibilities

• Lead the delivery and operation of corporate IT systems.
• Ensure systems are reliable, secure, and meet quality standards.
• Manage the Business Systems team within a Matrix environment.
• Oversee resource planning and project management.

Skills

Strategic leadership

Project management

People management

Operational excellence

Job description

Head of IT Business Systems

Location: East Sussex - Flexible Working
Salary: £70,000 + permanent benefits

We are seeking an experienced Head of Business Systems to lead the delivery, operation and development of strategic corporate IT systems that support organisational objectives and enhance the staff and student experience.

Reporting into senior IT leadership, you will be accountable for the performance of corporate business systems and for leading a specialist Business Systems team in a Matrix environment. Working closely with senior stakeholders, you will provide strategic advice, balance competing priorities and ensure systems are secure, reliable and fit for the future.

This is a key leadership role requiring both strategic oversight and hands‑on expertise, with responsibility for people management, service delivery, supplier relationships and major systems implementation.

Key Responsibilities

Strategic Leadership & Delivery

• Deputise for senior IT leadership on the strategic planning and delivery of corporate business systems.
• Lead the design, development and delivery of complex, organisation-wide IT solutions aligned to long-term strategic goals.
• Provide expert strategic advice on corporate business systems to stakeholders at all levels.
• Ensure systems are delivered on time, to agreed quality standards, and in line with approved business cases.

Operational Excellence

• Ensure the reliable, secure and efficient operation of all corporate business systems.
• Maintain agreed service levels, anticipate user needs and proactively drive service improvement.
• Ensure compliance with data protection, data retention and other legislative requirements.
• Lead business continuity planning and regular service testing.

People & Resource Management

• Lead, supervise and line‑manage the Business Systems team within a Matrix environment.
• Oversee resource planning, prioritisation and workload management across the organisation.
• Embed effective processes for induction, performance management, coaching and professional development.
• Conduct staff development reviews and support continuous improvement in productivity and quality.

Project & Change Management

• Lead and deliver projects across corporate management and information systems.
• Undertake project planning, analysis and solution design for large-scale IT initiatives.
• Influence and advise senior internal and external stakeholders to ensure delivery of business benefits.